How do you build teamwork among facility management staff?

1 Define common goals

One of the first steps to build teamwork is to define common goals and expectations for the facility management staff. This helps to align their efforts, clarify their roles and responsibilities, and create a sense of shared purpose. To define common goals, you can use tools such as SMART (specific, measurable, achievable, relevant, and time-bound) criteria, key performance indicators (KPIs), and balanced scorecards. You can also involve the staff in setting and reviewing the goals, and provide regular feedback and recognition.

2 Encourage communication

Another key factor for building teamwork is to encourage communication among the facility management staff. Communication helps to exchange information, ideas, and feedback, as well as to resolve issues, prevent misunderstandings, and build trust. To encourage communication, you can use various channels and platforms, such as meetings, emails, phone calls, chats, and intranets. You can also create a culture of openness, transparency, and respect, where the staff can express their opinions, concerns, and suggestions without fear or judgment.

3 Promote collaboration

A third tip to build teamwork is to promote collaboration among the facility management staff. Collaboration helps to leverage the skills, knowledge, and experience of the staff, as well as to foster innovation, creativity, and problem-solving. To promote collaboration, you can use methods such as cross-functional teams, project-based assignments, brainstorming sessions, and peer mentoring. You can also provide the staff with the necessary resources, tools, and support to facilitate their collaboration.

4 Provide training

A fourth tip to build teamwork is to provide training for the facility management staff. Training helps to improve the competencies, capabilities, and confidence of the staff, as well as to enhance their performance, quality, and safety. To provide training, you can use various formats and sources, such as workshops, webinars, courses, manuals, and podcasts. You can also tailor the training to the specific needs, interests, and goals of the staff, and evaluate its effectiveness and impact.

5 Celebrate success

A fifth tip to build teamwork is to celebrate success among the facility management staff. Celebrating success helps to acknowledge the achievements, efforts, and contributions of the staff, as well as to motivate, inspire, and reward them. To celebrate success, you can use methods such as awards, incentives, bonuses, and recognition programs. You can also create opportunities for socializing, networking, and fun, such as parties, outings, and games.

6 Seek feedback

A final tip to build teamwork is to seek feedback from the facility management staff. Seeking feedback helps to understand the strengths, weaknesses, and opportunities of the staff, as well as to identify areas for improvement, development, and growth. To seek feedback, you can use tools such as surveys, polls, interviews, and focus groups. You can also act on the feedback, implement changes, and monitor the results.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?