How do you balance the needs and expectations of your clients, sponsors, and end-users in Scrum?

- ?? Conduct stakeholder analysis to identify and prioritize interests, influence, and communication preferences. - ??? Use interviews, surveys, workshops, and personas to gather detailed information about stakeholders. - ?? Document stakeholders' needs, expectations, and motivations to tailor your Scrum approach. - ?? Maintain continuous communication and feedback loops to ensure alignment and address any changes. - ?? Integrate regular stakeholder reviews and demos into the Scrum process to keep them informed and engaged. - ?? Foster a collaborative environment where stakeholders feel valued and their input is considered in decision-making.

To maintain balance among different stakeholders in Scrum, you need to first identify what their interest is and what is their motivation. Through stakeholders analysis, interview, survey, feedback, their needs can be made known to inform you decision, if it calls for approval of further negotiation. Keep a good communication culture with all stakeholders.

Balancing client needs and operational efficiency is crucial. Here's how: A) Regularly inform clients about services and updates to maintain transparency. In my experience, we sent monthly newsletters to clients, reducing misunderstandings. B) Understand their unique needs and preferences. Tailor services accordingly, enhancing their experience. C) Seek guidance from mentors or consultants for fresh perspectives. Their advice can help streamline processes without compromising customer satisfaction. In my previous role by communicating openly, personalizing services, and consulting industry experts, we achieved operational efficiency while elevating customer satisfaction by 20%. ???? #CustomerSatisfaction #Efficiency

First of all, understand the subtle difference between 3 types of stakeholders mentioned in this question. For a scrum, these would act as different set of stakeholders from each other. Clients - include both sponsors and end users. Sponsors - are the one investing money in building a product and lastly, the end users - would be target audience of the product. Then comes the management of their needs and expectations. It is obvious that the sprints would be planned based on end users needs on priority instead of sponsors. There are several algorithms and guidelines available in scrum like WSJF, HVLT …etc to prioritise the needs. And finally, With scrum practices, at the end of day, every iteration would be based on prioritisation.

It is a crucial aspect of the project management, meeting objectives and projects success. In a project, different stakeholders are there with different responsibilities and distinct role. I think, In scrum to achieve this, as a Product owners, backlog must be prioritised based surveys, interviews, production issues, feedback from different departments and clients which helps delivering best outcome. Sponsors can also help here. Frequent collaboration and communication is key amongst clients, sponsors and end users to track progress towards tangible benefits and so to balance the expectations amongst mentioned stakeholders. #agile #scrum

When refining user stories, I find it useful to involve end-users in the process. By gathering their input, we can ensure that the requirements and expectations are clear and reflective of their needs. This results in more accurate and effective user stories, making them more accurate and reflective of the end users needs.

Your stakeholders may have competing needs. How do you balance them? 1. Identify those needs most essential to project effectiveness. 2. Develop reasonable alternatives to lower priority requests. 3. Present stakeholders with reasonable timelines for addressing needs.

Je pense qu’il est très important d’aligner le sponsor et les équipes en effet parfois le sponsor a des idées qui ne sont pas réalisable ou réaliste et c’est la qu’il faut pouvoir mesurer et démontrer que ce n’est pas possible pour ne pas mettre à mal le projet.

In an Enterprise landscape where hybrid development methodologies are followed along with a cap or umbrella of Mechanism like SAFe, it's tough convincing the stakeholders who have impact on your deliveries and who run in nonagile mode. In such a case giving them helping hand to gear up, including them in the sprint value stream demo presentations and putting in front of them the charter of success is great way to go!

Faire du 100% Scrum avec des gens qui ne comprennent rien au Scrum n’est peut être pas une bonne idée. Dans ces cas là, je trouve intéressant de mélanger les méthodologie comme ajouter un peu de PMI dans l’histoire pour que les parties prenantes adhèrent. Dans ce cadre là, les sprints sont les premières choses que les gens comprennent et qu’ils faillent introduire.

(A) Define sprint goals before starting the sprint to ensure alignment with all stakeholders. (B) Increase collaboration by adhering to all Scrum ceremonies without fail. (C) Present project metrics and charts during sprint review. (D) Enhance proactive communication by providing biweekly summaries of status updates to all stakeholders

Balancing the stakeholders is one of the challenging activities, however it is achievable through the given tips and actions in the post. In my experience, here is my take - having an open dialogue that leads to trust between the stakeholders and understanding eachother's expectations well. When there is missing emotional intelligence, people can't work well. Once there is a clarity, people can collaborate better than fire fighting. Sticking to the commitment (action) is more important than speaking. When there is a better understanding, stakeholders can buy-in and everyone aligns to one common vision. Also, working with passion takes away the pressure from the teams that creates a positive work culture.

En tant que chef de projet, il ne faut pas oublier la base de votre mission: faire en sorte que le projet que votre sponsor vous a donné aboutisse. Il ne faut jamais l’oublier, car c’est votre responsabilité, c’est donc votre r?le de faire que vos équipes avancent dans le bon sens et de faire remonter les problématiques.

Achieving balance in Scrum requires continuous alignment of client, sponsor, and end-user expectations. In the energy sector, this involves prioritizing stakeholder needs. For instance, in a renewable energy project, clients may prioritize sustainability, sponsors may focus on financial viability, and end-users may value reliability. Regular sprint reviews and transparent communication ensure evolving priorities are addressed, maintaining a harmonious alignment of interests and successful project delivery.

Transparency and collaboration in Scrum are pivotal for project success. Teams must maintain open communication channels, sharing progress, challenges, and decisions openly with stakeholders. Foster collaborative decision-making processes, ensuring all voices are heard and respected. Teams build trust and ensure alignment with stakeholders, ultimately driving project success.