How do you balance making and requesting concessions?
Negotiating is a skill that involves finding a mutually acceptable solution to a conflict or disagreement. However, it also requires knowing when and how to make and request concessions, or adjustments to your initial demands or offers. Concessions can help you build trust, rapport, and goodwill with the other party, as well as move the negotiation closer to a resolution. However, if you make or request too many, too few, or too inappropriate concessions, you risk losing credibility, leverage, or value. How do you balance making and requesting concessions in a negotiation? Here are some tips to help you.