How do you avoid problem-solving errors?

As an executive, I found the seven why technique is best to get to root cause analysis. Using the same method when analysing solutions results will result in choosing a well-rounded approach.

I prefer reframing problem solving all tougher and shift perspective to solutions finding. With this in mind, as Carlos stated, first step is clearly define the problem and to do so, you must gather all necessary information. Then move on to generating multiple hypothetical solutions and begin testing them. And remember, it is ok to be wrong and not having all the answers. So, normalize saying "I don't know" and embrace seeking input from others.

Problem-solving is like building a LEGO set. Take your time to understand the instructions – in real life, this means fully grasping the problem. Rushing might lead to mistakes. Break the problem into smaller pieces, just like sorting LEGO blocks by color and size. This helps you see the bigger picture. Don't skip steps, just as you wouldn't jump to the last step of a LEGO manual. Skipping could mean missing crucial information. Double-check your work, just like you'd review your LEGO creation for any loose pieces. Lastly, ask for help if needed, just like seeking advice from a friend if a LEGO piece doesn't fit. Problem-solving errors happen, but by being patient, methodical, and open to help, you'll tackle challenges more successfully!

My perspective on the article is that it provides valuable guidance on the fundamental aspect of problem-solving: accurately identifying the problem at hand. This critical step ensures a focused and systematic approach, allowing individuals to delve into the root cause rather than getting sidetracked by symptoms. The article's emphasis on using tools like the 5 Whys, Fishbone Diagram, and Problem Statement underscores the practicality of these methods in guiding effective problem-solving efforts. In essence, the article underscores the significance of laying a strong foundation by properly defining the problem, setting the stage for successful resolution.

Among the most pivotal strides in effective problem-solving resides the precise definition of the quandary. Hurriedly seeking solutions without a comprehensive grasp of the issue at hand can lead to misguided efforts and squandered resources. Allocating time to dissect the situation, accumulate pertinent information, and dissect the problem into its elemental constituents is paramount. This lucidity forms a robust bedrock for the ensuing problem-solving journey.

When I'm faced with a complex problem, the journey towards a solution begins there with a crucial first step: analyzing the problem and its context. This foundational phase lays the groundwork for informed decision-making and effective problem-solving. Here is one insightful ways I do this: Comprehensive Understanding: I dive deep into the problem to unravel its intricacies. Explore the underlying factors, interconnections, and nuances that contribute to its existence. This process enables me to see beyond surface-level symptoms and grasp the core issues.

At the end of this step I usually emphasize in redefining the problem statement with the gained understanding of the problem. It could be 2-3 statement which captures the essence of what's the problem, why it is a problem, who are effected, what are we trying to achieve and what are the few levers to alleviate the problem. This define the scope of the issue and gives a clear line of thought when trying to brainstorm on the solution.

A pivotal dimension of this analysis is identifying and prioritizing the multifaceted needs and expectations of the individuals engaged or impacted by the issue at hand. This holistic perspective is instrumental in crafting solutions that not only address the immediate problem but also foster broader positive outcomes. In my view, this diligent analysis enhances our problem-solving arsenal. It enables us to navigate the intricate tapestry of variables, unveiling insights that might otherwise remain obscured. By threading these insights together, we cultivate a holistic understanding that serves as a bedrock for innovative and effective problem-solving.

Problem-solving errors often stem from a lack of structure. By adopting a systematic approach, individuals can avoid overlooking crucial details and maintain a clear progression toward a solution. A widely used method is the "5 Whys," which involves asking "why" multiple times to identify the root cause of a problem. Other structured approaches, such as the PDCA (Plan-Do-Check-Act) cycle, provide a framework for continuous improvement.

Generating solutions is a pivotal phase in effective problem-solving. By utilizing techniques such as brainstorming, mind mapping, and the SCAMPER method, you can tap into your creativity and explore a wide range of potential solutions.

In this journey of solution generation, we steer our focus towards a multitude of criteria: feasibility, effectiveness, efficiency, and suitability. Each solution is carefully measured against these benchmarks, ensuring that our choices are grounded in practicality and align with the overarching objectives. Reflecting on this phase, I'm reminded of the intricate web of possibilities that comes to life during the solution ideation process. It's remarkable how a single challenge can spur the birth of diverse, potent solutions. This process, I believe, is an embodiment of human ingenuity and adaptability, driving us to explore uncharted territories.

Generating myriads of alternative solutions is one major way of avoiding errors in problem solving skill. This is because one won't depend on a solution route but alternative routes which can then be evaluated before best alternative can be choosen.

As the wheels of implementation turn, we witness the emergence of tangible results and insights. It's a phase where hypotheses meet reality, and we gain firsthand knowledge of the efficacy of our chosen path. And what's even more exhilarating is the ability to adapt, adjust, and fine-tune our approach based on these real-world experiences. An essential component of this journey is the incorporation of feedback loops, reviews, and audits. These mechanisms act as our compass, guiding us towards continuous improvement and assuring that our solutions align with the intended outcomes. They are the checks and balances that keep us on the path of impactful change.

Here, the tools of After Action Reviews, Lessons Learned, and PDCA Cycles become our guides. These instruments empower us to sift through our journey methodically, evaluating our performance, capturing insights, and uncovering lessons that are destined to shape our future endeavors. In this reflective process, we lay the stepping stones of growth, enriching our problem-solving repertoire with each iteration. It's an investment that pays dividends not only in solving future challenges but also in nurturing a mindset of perpetual learning and evolution.

Likewise, Negative Program Logic is a tool that can be used to deliberately unpack potential (negative) casual pathways that may result from implementing your solution. Using this framing tool can help to identify errors early and risks to monitor.

In the realm of problem-solving, the utilization of Negative Program Logic emerges as a potent strategy to meticulously deconstruct potential adverse causal pathways that might arise from the implementation of a proposed solution.

Jumping to conclusions is a common error that can lead to hasty decisions. Instead of making assumptions, strive to gather facts and evidence before drawing conclusions. Be open to exploring different perspectives and viewpoints to gain a comprehensive understanding of the situation. This approach helps prevent premature judgments that can hinder effective problem-solving.

The "Here's what else to consider" segment is a reminder that every issue is layered, each topic possessing depths that may not be immediately apparent. It encourages us to explore the uncharted territories of personal anecdotes, tangential musings, and outlier perspectives.

A growth mindset encourages individuals to view challenges as opportunities for learning and growth. Avoiding problem-solving errors requires embracing mistakes as part of the learning process. Instead of fearing failure, use setbacks as stepping stones toward improvement. This mindset fosters resilience and adaptability, crucial traits for effective problem-solving.

Equally important to defining a problem well is having the tools to solve that problem. The old adage of “If the only tool you have is a hammer, you tend to see every problem as a nail.” is real. I once had a client who asked me to run an email campaign for him to nurture stale emails. I was new to Email Marketing at that time and had no clue on how to best 'reactivate' these. I ended up hurting our domain reputation due to high bounce rates and learned to verify emails first. Glad to know that there are now a lot of tools to do this for free or at least for a very low cost.

Error can’t be avoided Possibility of Error can be reduced and consequence damage of error can be minimized. If you have well information, good experience/skill, well logic & judgement following to the correct direction.