How do you avoid cognitive overload and confusion when designing for recognition and recall in your UI?
Recognition and recall are two types of memory processes that affect how users interact with your user interface (UI). Recognition is the ability to identify something from a list of options, such as icons, menus, or buttons. Recall is the ability to retrieve something from memory, such as a password, a command, or a name. Both recognition and recall are important for user experience, but they have different cognitive demands and implications for UI design. In this article, you will learn how to avoid cognitive overload and confusion when designing for recognition and recall in your UI, using heuristic evaluation as a method to assess and improve your design.