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Last updated on 2024年5月7日

How do you automate the delivery of feedback and reports from your system automation tasks?

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System automation is the process of using software tools and scripts to perform repetitive or complex tasks without human intervention. It can help you save time, reduce errors, and improve efficiency. However, system automation also requires you to monitor, evaluate, and communicate the results of your tasks. How do you automate the delivery of feedback and reports from your system automation tasks? Here are some tips and best practices to follow.

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Anton Krupskii

Vice President Digital Substation @Welotec | TC57 WG10 | IEC61850 | Revolutionizing Power Grids with Substation…

1 Choose the right tools

The first step is to choose the right tools for your system automation tasks. Depending on your needs and preferences, you can use different types of tools, such as command-line tools, graphical user interfaces, or web-based platforms. Some examples of popular system automation tools are Ansible, Chef, Puppet, Jenkins, and Terraform. You should also consider the compatibility, scalability, security, and cost of the tools you use.

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Anton Krupskii

Vice President Digital Substation @Welotec | TC57 WG10 | IEC61850 | Revolutionizing Power Grids with Substation Automation ?
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Choosing a tool indeed plays an important role. Exploring options like those mentioned in the text, is important to assess their compatibility, scalability, security features, and cost implications. Once the right tools are in place, the focus shifts to optimizing feedback and report distribution. Leveraging notification systems within various online platforms ensures seamless communication. Collaborating with teams to pinpoint KPI and establishing a regular reporting pipeline ensures that automation efforts produce insights aligned with strategic objectives (very important from my point of view).

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2 Define your goals and metrics

The next step is to define your goals and metrics for your system automation tasks. What are you trying to achieve with your automation? How will you measure your success and progress? You should set clear, specific, and measurable goals and metrics that align with your business objectives and expectations. For example, you can use metrics such as execution time, error rate, resource utilization, or customer satisfaction.

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Anton Krupskii

Vice President Digital Substation @Welotec | TC57 WG10 | IEC61850 | Revolutionizing Power Grids with Substation Automation ?
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I believe it's pretty obvious that definition of goals and metrics is a step that everyone should have done. It's about clarifying what you aim to accomplish and how you'll track your progress. Setting clear, specific, and measurable objectives (try SMART principe) that align with your business goals is necessary. Try to answer questions like: What efficiencies are you seeking? How will you quantify success? Metrics such as execution time, error rate, resource utilization, and customer satisfaction provide tangible benchmarks. By continually refining goals and metrics, you ensure that automation efforts remain tightly aligned with your business strategies.

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3 Design your feedback and reporting system

The third step is to design your feedback and reporting system for your system automation tasks. How will you collect, store, analyze, and present the data from your automation? How will you notify, inform, and engage your stakeholders and users? You should design a feedback and reporting system that is reliable, timely, accurate, and relevant. For example, you can use tools such as Slack, Email, or SMS to send alerts and notifications, or tools such as Grafana, Kibana, or Power BI to create dashboards and reports.

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4 Implement your feedback and reporting system

The fourth step is to implement your feedback and reporting system for your system automation tasks. How will you integrate, test, and deploy your feedback and reporting system? How will you ensure its quality and performance? You should implement your feedback and reporting system using best practices such as continuous integration and delivery, version control, code review, and documentation. For example, you can use tools such as Git, GitHub, or Bitbucket to manage your code, or tools such as Jenkins, Travis CI, or CircleCI to automate your integration and delivery.

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5 Monitor and optimize your feedback and reporting system

The fifth step is to monitor and optimize your feedback and reporting system for your system automation tasks. How will you track, evaluate, and improve your feedback and reporting system? How will you handle errors, failures, and changes? You should monitor and optimize your feedback and reporting system using methods such as logging, debugging, testing, and auditing. For example, you can use tools such as Logstash, Splunk, or CloudWatch to collect and analyze your logs, or tools such as Selenium, JUnit, or PyTest to test and verify your feedback and reporting system.

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6 Learn and iterate from your feedback and reporting system

The sixth and final step is to learn and iterate from your feedback and reporting system for your system automation tasks. How will you use the feedback and reports to make better decisions and actions? How will you incorporate the feedback and reports into your learning and improvement cycle? You should learn and iterate from your feedback and reporting system using techniques such as feedback loops, data-driven decision making, and agile methodologies. For example, you can use tools such as SurveyMonkey, Google Forms, or Typeform to gather feedback from your stakeholders and users, or tools such as Trello, Jira, or Asana to manage your tasks and projects.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Anton Krupskii

Vice President Digital Substation @Welotec | TC57 WG10 | IEC61850 | Revolutionizing Power Grids with Substation Automation ?
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When we're talking about power systems automation, one thing that can't be overlooked is regulatory compliance. Frameworks like IEC61850 set the rules for how we handle and share data, ensuring everything's above board. By making compliance a priority in our feedback and reporting processes, we're not just meeting the rules but also building trust and reliability in our energy systems, which is extremely important for keeping the lights on - and I mean it quite literally!

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How do you automate the delivery of feedback and reports from your system automation tasks?

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1 Choose the right tools

2 Define your goals and metrics

3 Design your feedback and reporting system

4 Implement your feedback and reporting system

5 Monitor and optimize your feedback and reporting system

6 Learn and iterate from your feedback and reporting system

7 Here’s what else to consider

System Automation

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