How do B2C e-commerce platforms handle returns and refunds compared to traditional retail stores?
E-commerce has become a dominant force in the B2C (business-to-consumer) market, offering convenience, variety, and competitive prices to customers. However, one of the challenges that e-commerce platforms face is how to deal with returns and refunds, which are inevitable in any online transaction. In this article, we will compare how e-commerce platforms handle returns and refunds compared to traditional retail stores, and what are the advantages and disadvantages of each approach.
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Francesco TribuniCarrier Relations & Partnerships Director @ShippyPro 2??1??K - CrossBorder ?? OutOfHome ?? Parcel ?? Logistic B2C B2B…
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Dmytro TymoshenkoCEO Eightify | Marketing, Sales and Hiring ?? I help tech founders and corporations to optimise and scale promising…
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Waqqad Khan??Digital Marketing Strategist & Web Developer | SEO & Content Marketing Specialist | Driving Brand Growth through…