How can you write SMS messages that are clear and concise?

1 Define your purpose

Before you write an SMS message, think about why you are sending it and what you want to achieve. Do you want to inform, request, confirm, apologize, or express something else? Your purpose will determine your tone, language, and structure of your message. For example, if you want to inform someone about a change of plans, you should use a polite and factual tone, explain the reason for the change, and offer an alternative. If you want to request something, you should use a courteous and direct tone, state what you need, and provide a deadline or a reason.

2 Keep it short and simple

SMS messages have a limited space and time to capture the attention and understanding of your recipient. Therefore, you should avoid unnecessary words, sentences, and details that can make your message longer and harder to read. Use simple and clear language that your recipient can easily comprehend and respond to. Avoid jargon, slang, abbreviations, and emoticons that can be ambiguous or inappropriate for the context or the relationship. If you need to convey more information or elaborate on something, consider using a different channel, such as a phone call or an email.

3 Use proper grammar and punctuation

Even though SMS messages are informal and casual, they still need to follow some basic rules of grammar and punctuation to maintain clarity and professionalism. Grammar and punctuation can help you structure your message, separate your ideas, and indicate your tone and mood. For example, using capital letters, periods, commas, question marks, and exclamation points can help you emphasize, pause, ask, or express emotion. However, you should avoid overusing punctuation or capitalization, as they can also convey anger, sarcasm, or shouting.

4 Check your spelling and tone

Before you send an SMS message, you should always check your spelling and tone to avoid any errors or misunderstandings. Spelling mistakes can make your message look sloppy, unprofessional, or confusing. They can also change the meaning of your words or create unintended humor or offense. Tone is the attitude or emotion that you express through your words and punctuation. It can affect how your recipient perceives and reacts to your message. You should use a tone that is appropriate for the situation and the relationship. For example, you can use a friendly and casual tone with your friends or family, but a more formal and respectful tone with your boss or clients.

5 Read and respond

The final tip for writing clear and concise SMS messages is to read and respond to your recipient's messages. Reading your recipient's messages can help you understand their perspective, expectations, and feedback. You can also use their tone and language as a guide for your own. Responding to your recipient's messages can help you maintain the conversation, show your interest and respect, and achieve your purpose. You should respond as soon as possible, but also consider the urgency and relevance of your message. You should also avoid sending multiple messages in a row, as they can be overwhelming or annoying.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?