How can you write clear and concise internal communication messages?

Keep the font the same througout the message. Avoid using different colours and fonts and different font sizes. Do not use the highligter button. Be concise and to the point.

I completely agree with this. Knowing the target audience you intend to communicate to is very crucial lest you deliver a right message to the wrong segment of people.

When you think it is ready to disseminate: 1. Read it out loud for comprehension and tone. 2. Have a couple peers review it for clarity. 3. Turn it upside down to easily see errors in formatting and sometimes punctuation. 4. Keep it brief. Less is more.

The skill is knowing what medium to communicate in to deliver each piece of information. For disagreements, holding members to account and providing support; regular one-on-one calls are best for this. For instructions, these are often best delivered both in writing and with video calls to ensure clarity. For recording agreements between colleagues and with clients writing is always the best.

Yes to know your audience and really understand what is important to them. How can you best engage with them and get their feedback/views?

Effective internal communication is the lifeblood of a thriving organisation. It bridges the gap between ideas and actions, fostering engagement, productivity, and collaboration. To craft clear and concise messages that resonate, remember: simplicity is key. Tailor your message to your audience, and always invite feedback. Communication is not just about talking, but also about actively listening and fostering an environment of open dialogue. Embrace these principles, and watch your internal communication become a catalyst for success.

When other teams are writing internal comms, especially emails, we always get them to consider what they need people to know. Colleagues are busy in their areas, so your goal should also align with giving them the info they need without wasting their time. You can always link to a longer intranet blog to provide more details if people want it.

I would recommend to always strive for simplicity without losing impact: Plain language is about simplifying complex concepts and eliminating unnecessary jargon. However, simplicity should not come at the cost of losing impact or diluting the message's essence. Your inner voice can guide you in finding the right balance between simplicity and conveying the desired impact. It can help you choose words and phrases that are both clear and meaningful, allowing your message to resonate effectively.

Use short sentences and follow AP Style. Depending on your format, bullets help the reader scan for faster consumption. Proofreading by at least two others is a best practice.

I’m a big fan of plain language, no matter what type of communication you’re writing. It helps the audience relate to you as a real, authentic person and that commands their attention.

I love to start the text with a question whenever is possible. This generates interest in readers who have ever wondered the same thing and haven't found the answer. It's like a blog you create expectation about.

If the communication requires action from employees, clearly highlight actionable items / what is expected of them. Sparingly use bold font to draw attention to important action points.

For many messages, you have about a minute or less to reach the reader. Say what you want to say, then go through your message and highlight the most important items. These are the take aways the reader should know if they do not read the message in its entirety.

Don't be scared to break the message into small chunks across different channels if necessary. Create an environment where individuals can pose questions through various avenues such as a feedback forum, email, or phone number.

I have three tried and true suggestions: - spacing between paragraphs is your friend - use bullet points - put the most important message in bold font Have a great day!

Don’t be afraid to communicate in ways other than straight text. Infographics, for example, can clearly say a whole lot with few actual words. Also, with frequency, there truly is power in the clear, repeated word. If something is intended to reflect the core culture or mantra of an organization, show that by showing it on and in everything until it achieves the goal… and beyond.

Frequently, leadership cascade needs to happen so comms trickle down and are expressed/relatable to each team to better resonate

En comunicación interna, la clave es ser coherente y transparente. Y esto va de la mano de unos mensajes concisos y claros. Es muy importante cuidar mucho la redacción y asegurarse de que los mensajes se entienden muy bien.

Tips for clear and concise internal communication messages: 1) Know your audience: Consider their knowledge and expectations. 2) Outline your message: Organize your thoughts and maintain a logical flow. 3) Use a clear subject line: Grab attention with accurate keywords. 4) Keep it brief: Avoid unnecessary details and explanations. 5) Organize information effectively: Use headings, bullet points, and formatting. 6) Use plain language: Avoid jargon and technical terms. 7) Be specific and provide context: Include relevant details. 8) Proofread and edit: Check for errors and improve clarity. 9) Seek feedback: Get input from colleagues or supervisors.