How can you use transportation management systems to improve order accuracy?

2 Enhancing visibility and communication

Another benefit of TMS is that it can enhance the visibility and communication across your transportation network. This means that you can monitor and control the flow of your orders from the warehouse to the customer, and coordinate with your internal and external stakeholders more effectively. TMS can provide you with dashboards, reports, alerts, and notifications that show you the performance and status of your orders, your carriers, and your routes. You can also use TMS to communicate with your customers, your suppliers, your drivers, and your partners through email, text, phone, or web portals. This way, you can keep everyone informed and aligned, and resolve any issues or changes that may affect order accuracy.

3 Reducing errors and delays

A third benefit of TMS is that it can reduce the errors and delays that may compromise order accuracy. This means that you can avoid or minimize the impact of common transportation challenges, such as inventory discrepancies, mislabeling, damaged goods, incorrect deliveries, missed deadlines, traffic congestion, weather disruptions, and regulatory compliance. TMS can help you prevent or correct these problems by providing you with tools and features that support quality control, routing optimization, carrier selection, load planning, freight auditing, and exception management. This way, you can ensure that your orders are delivered to the right place, at the right time, and in the right condition.

4 Enabling continuous improvement

A fourth benefit of TMS is that it can enable continuous improvement of your order accuracy. This means that you can leverage the data and insights generated by TMS to identify and address the root causes of errors, inefficiencies, and waste in your transportation processes. TMS can help you measure and analyze your order accuracy metrics, such as fill rate, on-time delivery, damage rate, return rate, and customer satisfaction. You can also use TMS to benchmark your performance against industry standards and best practices, and to set and track your improvement goals and action plans. This way, you can continuously monitor and improve your order accuracy, and achieve higher levels of customer loyalty and operational excellence.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?