How can you use TQM to enhance product innovation in manufacturing?

2 Implement PDCA cycle

The second step of TQM is to implement the plan-do-check-act (PDCA) cycle, which is a systematic and iterative approach to problem-solving and improvement. The PDCA cycle consists of four phases: plan, do, check, and act. In the plan phase, you define the problem, set the objectives, and develop a plan for innovation. In the do phase, you execute the plan and test the product. In the check phase, you measure the results and compare them with the objectives. In the act phase, you implement the changes and standardize the process. By following the PDCA cycle, you can ensure that your product innovation is based on data, feedback, and learning.

3 Involve employees

The third step of TQM is to involve your employees in the innovation process. You can use various techniques, such as brainstorming, suggestion schemes, quality circles, and cross-functional teams, to encourage creativity, participation, and collaboration among your employees. By involving your employees, you can tap into their knowledge, skills, and ideas, and create a sense of ownership and commitment. You can also provide training, recognition, and rewards to motivate and empower your employees to innovate.

4 Benchmark best practices

The fourth step of TQM is to benchmark the best practices of your competitors and other industries. You can use various sources, such as publications, trade shows, associations, and visits, to gather information and learn from others. By benchmarking, you can identify the gaps and strengths of your product innovation process, and adopt or adapt the best practices that suit your context and goals. You can also use benchmarking to monitor your performance and progress, and set realistic and challenging targets.

6 Manage change and risk

The sixth and final step of TQM is to manage the change and risk associated with product innovation. You can use various techniques, such as change management, risk management, and contingency planning, to plan, communicate, and execute the change and risk mitigation strategies. You can also use tools and methods, such as SWOT analysis, force field analysis, and stakeholder analysis, to assess the internal and external factors that affect your product innovation. By managing change and risk, you can minimize the resistance, uncertainty, and errors that can hinder your product innovation.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?