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How can you use problem solving skills to prevent kitchen accidents?

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Kitchen accidents can happen to anyone, even the most experienced chefs. They can cause injuries, delays, waste, and damage to your reputation. That's why you need to use problem solving skills to prevent them from happening, or to deal with them quickly and effectively if they do. In this article, you'll learn how to apply some basic problem solving techniques to common kitchen scenarios, and how to improve your skills over time.

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Shafeek Thayamkulam Abu Muhammad

QHSE Manager | Lead Auditor FSSC 22000, ISO 14001 | ISO 9001 | ISO 45001 | MBA in hospitality & safety | FS L4 | NEBOSH…

1 Identify the problem

The first step in problem solving is to identify the problem clearly and accurately. Don't jump to conclusions or blame others without evidence. Instead, gather as much information as you can about what happened, when, where, how, and why. For example, if you notice that your oven is not heating up properly, don't assume that it's broken or that someone tampered with it. Check the temperature settings, the power supply, the timer, and the door seal. If you can't find the cause, ask for help from a colleague or a technician.

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Michael Goldstein

Vice President Emergency Operations Services, EMG
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Preventing kitchen accidents begins with proper kitchen safety. All begins with all associates wearing slip resistant shoes. Provide wet floor signs in designated locations for everyone to locate easily. Clean mop and bucket for easy clean up. Eliminate trip hazards by providing clear isles in all areas including coolers. Provide heavy item storage areas on shelves for easy and safe access. Use carts to transport items. Use the buddy system when lifting heavy items. Always remember to lift items with your legs. Provide lifting poster. Use cut resistant gloves. Use behind you, corner, HOT coming through and share with utility staff when hot pots are placed in dish area. Have safety moment at pre service meeting. Safety First!!

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2 Analyze the problem

The next step is to analyze the problem and find out the root cause and the possible solutions. You can use tools like the 5 Whys, the Fishbone Diagram, or the SWOT Analysis to help you with this. For example, if you find out that your oven is not heating up properly because of a faulty thermostat, you can ask yourself why the thermostat is faulty, how it affects your cooking, what you can do to fix it or work around it, and what are the strengths, weaknesses, opportunities, and threats of each option.

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3 Choose the best solution

The third step is to choose the best solution based on your analysis. You should consider the feasibility, effectiveness, efficiency, and impact of each option. You should also weigh the pros and cons, and consult with others if needed. For example, if you have to choose between repairing the oven, replacing it, or using another one, you should think about the cost, time, quality, and availability of each option. You should also consider how it will affect your customers, staff, and suppliers.

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4 Implement the solution

The fourth step is to implement the solution as soon as possible and as carefully as possible. You should follow the instructions, guidelines, and safety measures that apply to your situation. You should also communicate clearly with your team and stakeholders about what you are doing and why. For example, if you decide to repair the oven, you should inform your staff about the downtime, the alternative arrangements, and the expected completion time. You should also monitor the progress and the results of the repair.

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5 Evaluate the solution

The final step is to evaluate the solution and see if it solved the problem or not. You should measure the outcomes, compare them with the goals, and collect feedback from your team and customers. You should also identify any errors, gaps, or improvements that you can make for the future. For example, if you repaired the oven and it works well, you should check if it meets your standards, if it satisfies your customers, and if it saves you time and money. You should also document the process and the lessons learned.

By using problem solving skills, you can prevent kitchen accidents or minimize their impact. You can also improve your culinary management skills, your team performance, and your customer satisfaction. Problem solving is a skill that you can learn and practice, and that will help you in any situation.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Shafeek Thayamkulam Abu Muhammad

QHSE Manager | Lead Auditor FSSC 22000, ISO 14001 | ISO 9001 | ISO 45001 | MBA in hospitality & safety | FS L4 | NEBOSH IGC | 15+ years of proven international industry experience | Etc..
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Experience matters in problem solving,in all industries. Highly experienced professional have gone through several situations and it's what makes them capable to perform better, I noticed that highly experienced professional makes less mistakes. Accidents are always a result of human error by direct or indirect (used to grand with industrial definitions often accordingly). Those who are highly experienced in industries will play a major role in problem solving by all means. Kitchen accident responsibility isn't only about a chef, don't know why underestimating experienced chefs here. Etc.. Have more to write but circumstances aren't supportive now, will add rest later if possible.

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How can you use problem solving skills to prevent kitchen accidents?

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2

3

4

5

6

1 Identify the problem

2 Analyze the problem

3 Choose the best solution

4 Implement the solution

5 Evaluate the solution

6 Here’s what else to consider

Culinary Management

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How can you use problem solving skills to prevent kitchen accidents?

1

2

3

4

5

6

1 Identify the problem

2 Analyze the problem

3 Choose the best solution

4 Implement the solution

5 Evaluate the solution

6 Here’s what else to consider

Culinary Management

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