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How can you use problem-solving skills to create livable cities?

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Livable cities are places where people can enjoy a high quality of life, social and economic opportunities, and environmental sustainability. Creating livable cities is not an easy task, as it requires addressing complex and interrelated challenges such as urban sprawl, pollution, congestion, inequality, and climate change. To design solutions that can improve the livability of cities, you need to use problem-solving skills that can help you analyze, evaluate, and implement effective strategies. In this article, you will learn how to use problem-solving skills to create livable cities in four steps: define the problem, generate ideas, select the best option, and test and refine the solution.

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Adrian Piani GAICD

Executive | Chair | Thought Leader
Fatih Donmez

Operations Manager at Universal DMC Turkey
Jo D.

Engineering and Technical Executive Director

1 Define the problem

The first step in problem-solving is to define the problem clearly and accurately. This means identifying the root causes , the stakeholders, the goals, and the constraints of the problem. For example, if you want to reduce traffic congestion in a city, you need to understand why it occurs, who is affected by it, what are the desired outcomes, and what are the limitations and trade-offs. Defining the problem will help you narrow down the scope and focus of your solution, and avoid wasting time and resources on irrelevant or unrealistic aspects.

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Fatih Donmez

Operations Manager at Universal DMC Turkey
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In my point, the biggest concern is the population of the cities. Despite the advanced communication and logistic technologies, people still tend to live in the concrete jungles. That causes higher rental fees, higher food prices, all-day-long traffic jam, non-stop competition in all aspect of the life, and psychological disturbances. The companies need to understand to not force employers to be in the workplace with the old-fashion 09-18 working time basis. I totally understand some jobs needs you there physically. But, for instance, financial institutions, call centers, law offices, even educationists, and even travel business must be ready to fulfill their their responsibilities without their physical existence.

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godwin udofia
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By 2030, the global population is projected to reach 8.5 billion1 and by 2050, 7 billion people will live in urban areas2. The impact of this on our cities and urban spaces is and will be huge, complex, and multifaceted as cities and urban agglomerations balance everything from living standards to transportation, food, access to water, and sanitation. This is also a time of unparalleled access to complex data and new technologies that present opportunities for exploration. The role of socio-economic analysis to understand the drivers of change and provide smart insights to anticipate future trends has never been more important.

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Joshua Faulkner

Executive Branch Manager | Leadership, Critical Thinking
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Stakeholder engagement and collaborative input are key to correctly defining the problem. Employing critical thinking from various perspectives will enable discovery of the entire landscape of the problem.

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2 Generate ideas

The second step in problem-solving is to generate as many ideas as possible for solving the problem. This means using creative and divergent thinking techniques, such as brainstorming, mind mapping, or SCAMPER, to explore different perspectives, scenarios, and alternatives. For example, if you want to reduce traffic congestion in a city, you can think of ideas such as improving public transportation, promoting cycling and walking, implementing congestion pricing, or creating car-free zones. Generating ideas will help you expand your options and discover innovative and original solutions.

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André Bragagnoli

Gerente de Sustentabilidade | Meio Ambiente | ESG | EHS | Gest?o | Projetos | ISO 14001 | GRI | GHG | GEE
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No segundo passo da resolu??o de problemas, focaliza-se na gera??o de uma ampla variedade de ideias para abordar o desafio em quest?o. Recorrendo a técnicas de pensamento divergente e criativo, como brainstorming, mapeamento mental ou SCAMPER, explora-se diversas perspectivas, cenários e op??es. Por exemplo, ao enfrentar o congestionamento do transito, sugest?es como otimizar o transporte público, fomentar o uso de bicicletas e caminhadas, implementar estratégias de pre?os para congestionamento ou estabelecer áreas livres de carros podem surgir. Esse processo de ampla gera??o de ideias desempenha um papel crucial na expans?o das op??es disponíveis e na descoberta de solu??es inovadoras e únicas.

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3 Select the best option

The third step in problem-solving is to select the best option among the generated ideas. This means using critical and convergent thinking techniques, such as SWOT analysis, feasibility analysis, or decision matrix, to compare and evaluate the pros and cons of each idea. For example, if you want to reduce traffic congestion in a city, you can weigh the benefits and costs of each idea in terms of effectiveness, efficiency, equity, and sustainability. Selecting the best option will help you choose the most optimal and viable solution for the problem.

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André Bragagnoli

Gerente de Sustentabilidade | Meio Ambiente | ESG | EHS | Gest?o | Projetos | ISO 14001 | GRI | GHG | GEE
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No terceiro estágio da resolu??o de problemas, concentra-se na escolha da op??o mais apropriada dentre as ideias geradas. Empregando métodos de pensamento crítico e convergente, como análise SWOT, análise de viabilidade ou matriz de decis?o, realiza-se uma avalia??o minuciosa dos prós e contras de cada proposta. Por exemplo, ao abordar o congestionamento de tráfego em uma cidade, avalia-se cuidadosamente os benefícios e custos de cada ideia, considerando critérios como eficácia, eficiência, equidade e sustentabilidade. A sele??o da alternativa mais promissora orienta para a identifica??o da solu??o mais apropriada e viável para o problema em quest?o.

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Joshua Faulkner

Executive Branch Manager | Leadership, Critical Thinking
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The “best” option is always subjective to the criteria being applied. Criteria shifts as a result of the needs of that moment or the influence of relevant economic drivers. Thorough options analysis will ensure opportunity cost is understood and while of life considerations can be allowed for.

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4 Test and refine the solution

The fourth and final step in problem-solving is to test and refine the solution. This means implementing the selected option in a small scale or a pilot project, and monitoring and measuring its performance and impact. For example, if you want to reduce traffic congestion in a city, you can launch a trial of congestion pricing in a specific area, and collect data on traffic volume, speed, emissions, and revenues. Testing and refining the solution will help you validate its assumptions, identify its strengths and weaknesses, and improve its quality and effectiveness.

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André Bragagnoli

Gerente de Sustentabilidade | Meio Ambiente | ESG | EHS | Gest?o | Projetos | ISO 14001 | GRI | GHG | GEE
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O quarto passo crucial na resolu??o de problemas é o teste e aprimoramento da solu??o escolhida. Este estágio envolve a implementa??o da op??o selecionada em uma escala menor ou por meio de um projeto-piloto, seguido pela observa??o e medi??o cuidadosa de seu desempenho e impacto. Por exemplo, ao lidar com o congestionamento de tráfego em uma cidade, pode-se lan?ar um teste de pre?os de congestionamento em uma área específica, coletando dados sobre volume de tráfego, velocidade, emiss?es e receitas. Ao realizar esses testes e refinamentos, valida-se as suposi??es iniciais, identificam-se pontos fortes e áreas a melhorar, elevando a qualidade e eficácia da solu??o escolhida.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Adrian Piani GAICD

Executive | Chair | Thought Leader
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Invariably these kind of complex problems need the input and buy-in from communities and a diverse range of stakeholders. Community engagement is a missing step in the options development and analysis.

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Jo D.

Engineering and Technical Executive Director
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@adrian’s comment on stakeholders is key, but ensuring the conflicting requirements of all stakeholders are identified - including the city infrastructure and enabling capabilities, so the community is important and may drive safe and beautiful and accessible public spaces - but these also need to be affordable and maintainable - as a city that is good value to manage and maintain costs the tax payer less and means that taxes can then fund services like libraries and community groups etc. The challenges are always tradeoffs.

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How can you use problem-solving skills to create livable cities?

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5

1 Define the problem

2 Generate ideas

3 Select the best option

4 Test and refine the solution

5 Here’s what else to consider

Environmental Design

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How can you use problem-solving skills to create livable cities?

1

2

3

4

5

1 Define the problem

2 Generate ideas

3 Select the best option

4 Test and refine the solution

5 Here’s what else to consider

Environmental Design

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