How can you use mobile apps to retain customers in your CRM strategy?
Mobile apps are not just tools for browsing and buying products. They can also be powerful platforms for engaging and retaining customers in your CRM strategy. CRM stands for customer relationship management, and it refers to the process of building and maintaining long-term relationships with your customers. In this article, you will learn how to use mobile apps to retain customers in your CRM strategy by following these five steps: