How can you use mapping tools to create a wayfinding system for a public space?

2 Define the goals

The next step is to define the goals and objectives of the wayfinding system. You need to consider the purpose, the message, and the audience of the system. What do you want to achieve with the wayfinding system? What do you want to communicate to the users? Who are the users and what are their expectations and abilities? You can use mapping tools, such as mind maps, flow charts, or diagrams, to organize and prioritize your goals and objectives. You can also use mapping tools to create personas, scenarios, or user journeys that illustrate the needs and experiences of the users.

3 Design the elements

The third step is to design the elements and components of the wayfinding system. You need to consider the form, the content, and the location of the elements. How will you use signs, maps, landmarks, paths, and symbols to convey information, directions, and identity? What will be the size, shape, color, style, and material of the elements? Where will you place the elements to maximize their visibility, readability, and relevance? You can use mapping tools, such as Adobe Illustrator, Photoshop, or InDesign, to create and edit the graphic and textual elements. You can also use mapping tools, such as ArcGIS, AutoCAD, or Revit, to model and simulate the spatial and environmental elements.

4 Test and evaluate

The final step is to test and evaluate the effectiveness and usability of the wayfinding system. You need to collect and analyze feedback from the users and stakeholders. How well does the wayfinding system meet the goals and objectives? How easy is it for the users to find their way, understand the space, and enjoy the experience? What are the strengths and weaknesses of the wayfinding system? You can use mapping tools, such as Google Forms, SurveyMonkey, or Qualtrics, to create and distribute surveys, quizzes, or tests. You can also use mapping tools, such as eye-tracking software, GPS trackers, or cameras, to record and measure the user behavior and response.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?