How can you use a conflict style inventory to better manage conflict?

1 What is a conflict style inventory?

A conflict style inventory is a self-assessment questionnaire that measures how you tend to respond to conflict situations. It usually consists of a series of scenarios and statements that you rate according to how much you agree or disagree with them. Based on your answers, you get a score or a profile that indicates your dominant conflict style. There are different types of conflict style inventories, but most of them are based on the Thomas-Kilmann Conflict Mode Instrument (TKI), which identifies five conflict styles: competing, collaborating, compromising, avoiding, and accommodating.

2 How can a conflict style inventory benefit you?

A conflict style inventory can benefit you in several ways. First, it can help you become more aware of your own strengths and weaknesses in dealing with conflict. You can learn how your conflict style affects your outcomes, emotions, and relationships. Second, it can help you understand and appreciate the different conflict styles of others. You can learn how to communicate better with people who have different preferences and expectations. Third, it can help you adapt your conflict style to different situations and goals. You can learn how to choose the most appropriate and effective conflict style for each context and challenge.

3 How to use a conflict style inventory effectively?

To use a conflict style inventory effectively, you need to follow some guidelines. First, you need to answer the questions honestly and objectively. Don't try to guess what the "right" answer is or what others might expect from you. Be true to yourself and your experience. Second, you need to interpret the results carefully and constructively. Don't assume that one conflict style is better or worse than another. Each conflict style has its advantages and disadvantages, depending on the situation and the people involved. Third, you need to apply the results to your practice and development. Don't just take the inventory once and forget about it. Use it as a starting point for reflection, feedback, and improvement. Seek opportunities to experiment with different conflict styles and observe the results. Ask for feedback from others and learn from their perspectives.

Conflict is not something to be avoided or feared, but rather an opportunity to learn and grow. By using a conflict style inventory, you can enhance your self-awareness, empathy, and flexibility in managing conflict. You can also improve your relationships, productivity, and well-being in the workplace and beyond.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?