How can you use communication to address student behavioral issues?

1 Understand the root causes

Before you communicate with a student who is exhibiting behavioral issues, try to understand the root causes of their actions. What are they feeling, thinking, or needing? What are the triggers, stressors, or influences that affect their behavior? How do they perceive the situation and their role in it? By empathizing with the student and acknowledging their perspective, you can avoid jumping to conclusions, making assumptions, or blaming them. You can also show them that you care about them as a person and that you want to help them succeed.

2 Use positive and respectful language

The way you communicate with a student can have a significant impact on their behavior and self-esteem. Use positive and respectful language that focuses on the desired outcomes, rather than the problems. For example, instead of saying "Don't be rude to your classmates", say "Please be kind and respectful to your classmates". Instead of saying "You are always late to class", say "I appreciate it when you come to class on time". Avoid using labels, threats, or sarcasm that can damage the student's dignity or motivation. Instead, use praise, encouragement, and feedback that can reinforce the student's strengths and achievements.

3 Listen actively and attentively

Communication is not only about speaking, but also about listening. Listen actively and attentively to what the student is saying, and also to what they are not saying. Pay attention to their body language, tone of voice, and facial expressions. Ask open-ended questions that invite them to share their thoughts and feelings, and paraphrase what they say to check your understanding. Show interest and curiosity, and avoid interrupting, judging, or dismissing the student. By listening to the student, you can demonstrate respect, build rapport, and gain insight into their needs and goals.

4 Collaborate and negotiate

Communication is also about finding solutions that work for both you and the student. Collaborate and negotiate with the student to identify the causes of their behavioral issues, the expectations and rules that apply to them, and the consequences and rewards that follow their actions. Involve the student in setting realistic and achievable goals, and in developing strategies and plans to reach them. Give the student choices and options, and respect their opinions and preferences. By collaborating and negotiating with the student, you can empower them, increase their ownership and accountability, and foster a sense of cooperation and trust.

5 Follow up and follow through

Communication is not a one-time event, but an ongoing process. Follow up and follow through with the student to monitor their progress, provide support and guidance, and celebrate their successes. Give the student regular and constructive feedback, and acknowledge their efforts and improvements. Review and adjust the goals and strategies as needed, and address any challenges or setbacks that arise. Maintain consistent and clear communication with the student, and also with their parents and teachers, to ensure alignment and coordination. By following up and follow through with the student, you can sustain their motivation, reinforce their learning, and enhance their outcomes.