How can you use co-creation to innovate production processes and create customer loyalty?
Co-creation is a collaborative approach to innovation that involves customers, suppliers, employees, and other stakeholders in the design and development of new or improved products, services, or processes. By engaging with diverse perspectives and insights, co-creation can help manufacturing operations to solve problems, generate ideas, and create value for both the business and the customers. In this article, you will learn how to use co-creation to innovate production processes and create customer loyalty in the context of manufacturing operations.