How can you use business architecture metrics in the digital age?

1 Business architecture performance metrics

Business architecture performance metrics are indicators that measure how well you are executing your business architecture activities and delivering your outputs and outcomes. They can help you monitor and improve your efficiency, quality, and productivity as a business architect. For instance, you can track the number and percentage of completed, approved, and updated business architecture artifacts, such as blueprints, models, roadmaps, and views. Additionally, you can measure the average time and cost to produce and maintain these artifacts. Moreover, you can evaluate the number and percentage of business architecture artifacts that meet the standards, guidelines, and principles of your organization and industry. Furthermore, you can assess the number and percentage of business architecture artifacts that are reused, shared, and integrated across different domains, projects, and initiatives. Finally, you can observe the number and percentage of business architecture requests, issues, and feedback that are addressed and resolved in a timely manner.

2 Business architecture maturity metrics

Business architecture maturity metrics are indicators that measure the level of development of your business architecture practice and capabilities. They can help you assess and improve your readiness, alignment, and governance as a business architect. For instance, you can measure the scope of business architecture adoption and awareness across your organization and stakeholders. You can also measure the degree of business architecture alignment with other disciplines such as strategy, portfolio management, enterprise architecture, and solution architecture. Additionally, you can assess the presence of effective business architecture governance structures, processes, and roles such as steering committees, review boards, and champions. Furthermore, you can determine the availability of business architecture resources, tools, and platforms like repositories, frameworks, and methods. Lastly, you can observe the extent and frequency of business architecture training, coaching, and mentoring for yourself and other business architects.

3 Business architecture value metrics

Business architecture value metrics are indicators that measure the value you create and deliver to your organization and its stakeholders through your business architecture efforts. These metrics can help demonstrate and communicate your contribution and impact as a business architect. For instance, you can measure the number and percentage of strategic goals and objectives supported by your artifacts and outcomes, or the amount of cost savings, revenue growth, and profit increase attributed to them. Additionally, you can track the number and percentage of risks, issues, and gaps identified by your artifacts and outcomes, as well as the number of innovations, opportunities, and improvements generated by them. Finally, you can assess the level and quality of stakeholder satisfaction, engagement, and trust achieved by your artifacts and outcomes.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?