How can you use active listening to build better relationships with your vendors during disruption?
Disruptions can affect your supply chain, your operations, and your customer satisfaction. To navigate these challenges, you need to communicate effectively with your vendors and build trust and collaboration. One of the most important skills you can use to achieve this is active listening. Active listening is not just hearing what your vendors say, but showing genuine interest, empathy, and understanding. In this article, you will learn how to use active listening to build better relationships with your vendors during disruption.