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How can you transform conflicts to promote social justice?

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Conflict is inevitable in any society, but how you deal with it can make a difference for social justice. Social justice is the fair and equitable distribution of rights, opportunities, and resources among all people, regardless of their identity, background, or status. When conflicts arise, you can either ignore them, suppress them, or transform them. In this article, you will learn how to transform conflicts to promote social justice using some conflict management theories and strategies.

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Abigail Dada
Elena Krikoryants

Business Developer - Expert in EBITDA / IRR / CASH-FLOW improvement for CIS customers in the industrial water sector

1 Why transform conflicts?

Ignoring or suppressing conflicts can lead to resentment, violence, or injustice. On the other hand, transforming conflicts can create positive change, mutual understanding, and collaboration. Transforming conflicts means addressing the root causes, the underlying needs, and the potential solutions of the parties involved. It also means recognizing and challenging the structural and systemic factors that contribute to or perpetuate the conflicts, such as power imbalances, discrimination, or oppression.

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Abigail Dada
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One of the things I have found helpful is that conflict is inevitable be it in our personal or organizational activities so having an understanding of that helps to prepare my mindset to conflicts when they arise. Hence, Conflict Transformation helps us to view conflict not as a problem to be resolved but as an opportunity to strengthen the relationships as well as collaboration of any group. Therefore, we need to have an open mind to be able to view other possibilities rather than thinking about winning or losing which will be able to transform conflicts experienced from time to time. In conclusion, the end goal of conflict transformation is to enhance equitable relationships, promote harmony, and effect systems change among gro.

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2 How to use conflict management theories?

Conflict management theories are frameworks that help you understand and analyze the nature, dynamics, and outcomes of conflicts, as well as guide you to choose the most appropriate and effective ways to intervene and resolve them. For example, the conflict triangle illustrates the relationship between the attitudes, behaviors, and contradictions of the parties in conflict. The conflict transformation theory focuses on transforming destructive aspects of conflicts into constructive ones by addressing the personal, relational, structural, and cultural dimensions of conflicts. Additionally, social justice theory emphasizes human rights, dignity, and equality for all people by challenging systems and structures that create or maintain injustice and marginalization.

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Marcia Chang Vogl

Author, Consultant, Prayer Minister, Mentor
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Pay attention to the conflict inside you as well as the outside. Resentment, regret, anger, and bitterness will keep conflict from being totally resolved. The outside may be resolved but if the heart inside hasn't forgive, it will erupt again on some other issue.

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3 How to apply conflict management strategies?

Conflict management strategies are the specific actions and techniques used to transform conflicts to promote social justice. Depending on the context, goals, and parties of the conflict, these strategies can vary. For example, active listening involves paying attention, showing empathy, and asking questions to understand the perspectives and feelings of the other party. Negotiation is another strategy that involves finding a mutually acceptable solution that meets the interests and needs of both parties. Mediation is a third option which uses a neutral third party to facilitate dialogue and help parties reach an agreement. Advocacy is speaking up for yourself or others who are facing injustice or oppression, while nonviolent action involves using peaceful methods like protests, strikes, boycotts, or civil disobedience to challenge the status quo.

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Elena Krikoryants

Business Developer - Expert in EBITDA / IRR / CASH-FLOW improvement for CIS customers in the industrial water sector
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After learning conflict management course I discovered that strategy to escape conflict at a concrete moment can lead you to win result in the future. I found that negotiation strategy may become available even it seemed to be impossible at a moment of escaping conflict.

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4 How to evaluate your conflict transformation efforts?

Transforming conflicts to promote social justice is an ongoing process that requires monitoring and evaluation. You should assess whether your conflict transformation efforts are effective, sustainable, and ethical by using criteria and indicators to measure your progress and impact. These can include the level of satisfaction and trust among the parties involved, the degree of change in their attitudes and behaviors, the extent of improvement in the access and distribution of rights, opportunities, and resources, the amount of reduction or prevention of violence and harm, as well as the quality of participation and inclusion.

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5 How to learn and improve your conflict transformation skills?

Transforming conflicts to promote social justice is a complex and challenging task that requires constant learning and improvement. To enhance your conflict transformation skills, you should seek feedback and reflection from those involved or affected by the conflicts, as well as training and education from experts in the field. Additionally, you can find inspiration and guidance from successful conflict transformation and social justice initiatives around the world. Moreover, collaborating with allies or partners who share your vision and values for social justice can help you achieve your goals.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Cristina Oliva Patrick

Equal Employment Opportunity Specialist
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Don't just treat the symptoms, fix the problem at its core. Conflicts can be transformed to promote social justice by addressing the underlying causes of the conflict, such as power dynamics, perspectives, and social injustice. This can be done through mediation, dialogue, and advocacy. By transforming conflicts, we can create a more just and equitable society for all.

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How can you transform conflicts to promote social justice?

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1 Why transform conflicts?

2 How to use conflict management theories?

3 How to apply conflict management strategies?

4 How to evaluate your conflict transformation efforts?

5 How to learn and improve your conflict transformation skills?

6 Here’s what else to consider

Conflict Management

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How can you transform conflicts to promote social justice?

1

2

3

4

5

6

1 Why transform conflicts?

2 How to use conflict management theories?

3 How to apply conflict management strategies?

4 How to evaluate your conflict transformation efforts?

5 How to learn and improve your conflict transformation skills?

6 Here’s what else to consider

Conflict Management

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