How can you tailor FM training to meet the needs of different teams?

2 Choose the appropriate delivery mode

The second step to tailor FM training is to choose the appropriate delivery mode for each team. Depending on the availability, budget, and preferences of your FM teams, you can opt for different delivery modes, such as online, classroom, blended, or on-the-job. Online training is convenient, flexible, and cost-effective, but it may not provide enough interaction or feedback. Classroom training is interactive, engaging, and immersive, but it may be expensive, time-consuming, or inaccessible. Blended training is a combination of online and classroom training, which can offer the best of both worlds. On-the-job training is practical, relevant, and hands-on, but it may not cover all the theoretical or conceptual aspects of FM.

3 Design the content and activities

The third step to tailor FM training is to design the content and activities for each team. The content and activities should be aligned with the learning outcomes, relevant to the team's context and goals, and suitable for the team's level and style of learning. You can use various tools and techniques to design the content and activities, such as learning objectives, instructional design models, learning styles, multimedia, gamification, or case studies. The content and activities should be clear, concise, and engaging, as well as provide feedback and evaluation.

4 Implement the training plan

The fourth step to tailor FM training is to implement the training plan for each team. The training plan should outline the details of the training, such as the schedule, duration, location, resources, facilitators, and participants. You should communicate the training plan to your FM teams in advance, and ensure that they have the necessary equipment, materials, and support to participate in the training. You should also monitor and track the progress and attendance of your FM teams, and address any issues or challenges that may arise during the training.

5 Evaluate the training outcomes

The fifth step to tailor FM training is to evaluate the training outcomes for each team. The evaluation should measure the effectiveness and impact of the training, as well as the satisfaction and feedback of your FM teams. You can use various methods to evaluate the training outcomes, such as tests, quizzes, surveys, interviews, observations, or reports. The evaluation should compare the pre- and post-training skills and gaps, as well as the achievement of the learning objectives and outcomes. The evaluation should also identify the strengths and weaknesses of the training, as well as the areas for improvement or follow-up.

6 Provide ongoing support and development

The sixth and final step to tailor FM training is to provide ongoing support and development for your FM teams. The training should not be a one-time event, but a continuous process of learning and growth. You should provide your FM teams with opportunities and resources to reinforce, apply, and expand their skills and knowledge, such as coaching, mentoring, feedback, online courses, webinars, podcasts, or newsletters. You should also encourage your FM teams to share their experiences, insights, and best practices with each other, as well as with other FM professionals and networks.