How can you secure digital literacy assessment data for WFM?

1 Choose a reliable assessment tool

The first step is to select a digital literacy assessment tool that meets your WFM needs and standards. You want a tool that can accurately measure the digital skills of your employees, provide useful feedback, and generate reports that can inform your WFM decisions. You also want a tool that has robust security features, such as encryption, authentication, and access control. Make sure you review the tool's privacy policy, terms of service, and data protection practices before using it.

2 Train your employees and managers

The second step is to train your employees and managers on how to use the digital literacy assessment tool and how to protect the data. You should explain the purpose and benefits of the assessment, the expectations and responsibilities of the participants, and the ethical and legal implications of the data. You should also provide guidance on how to access, store, and share the data securely, and how to report any issues or incidents. Make the training engaging, interactive, and relevant to your WFM goals.

3 Monitor and audit the data

The third step is to monitor and audit the digital literacy assessment data regularly. You should track the performance, progress, and trends of your employees, and identify any gaps, strengths, or opportunities for improvement. You should also verify the validity, reliability, and quality of the data, and check for any errors, anomalies, or breaches. You should use appropriate tools and methods to analyze, visualize, and communicate the data, and ensure that you comply with your WFM policies and regulations.

4 Update and improve the data

The fourth step is to update and improve the digital literacy assessment data as needed. You should review the feedback and results of the assessment, and evaluate the effectiveness and impact of the tool and the training. You should also solicit and incorporate the input and feedback of your employees and managers, and address any concerns or suggestions. You should make adjustments and enhancements to the tool, the training, and the data management practices, and keep up with the changing WFM needs and standards.

5 Secure your data storage and backup

The fifth step is to secure your data storage and backup. You should choose a reliable and secure data storage provider, such as a cloud service or a local server, that can handle the volume, variety, and velocity of your data. You should also create and maintain a backup plan that can ensure the availability, recoverability, and integrity of your data in case of any loss, damage, or disaster. You should encrypt, password-protect, and limit access to your data storage and backup, and test them regularly.

6 Review and delete the data

The sixth step is to review and delete the digital literacy assessment data when necessary. You should follow your WFM retention policy and schedule, and determine when and how to dispose of the data. You should also respect the rights and preferences of your employees and managers, and honor any requests or consent to delete the data. You should use secure and permanent methods to erase the data, and confirm that no traces or copies are left behind.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?