How can you role-play to improve active listening during conflict resolution?
Conflict resolution is a vital skill for peer support, as it helps you to manage and resolve disagreements, tensions, and misunderstandings with others in a respectful and constructive way. However, conflict resolution is not easy, especially when emotions are high and communication is poor. That's why role-playing can be a useful tool to practice and improve your active listening skills, which are essential for effective conflict resolution. In this article, you will learn how to role-play to improve your active listening skills in different peer support settings.