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How can you resolve conflicts with your department head effectively?

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As a teacher, you may encounter conflicts with your department head over various issues, such as curriculum, evaluation, resources, or communication. These conflicts can affect your morale, performance, and relationship with your colleagues and students. How can you resolve them effectively and professionally? Here are some tips to help you navigate these challenging situations.

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Alejandro González Gómez

Desarrollo de Personas en Empresas
??Mihaela Prodescu?? The Flamboyant Teacher

? Students First! English Teacher After??/ELT Digital Resources Creator/IG the_flamboyant_teacher

1 Identify the source of conflict

The first step to resolving a conflict is to understand what caused it and how it affects you and others. Is it a personal or professional issue? Is it based on facts or perceptions? Is it a one-time or recurring problem? How does it impact your goals, values, and needs? By answering these questions, you can clarify the nature and scope of the conflict and prepare yourself for addressing it.

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Alejandro González Gómez

Desarrollo de Personas en Empresas
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Resulta absolutamente fundamental a la hora de resolver conflictos, sea con quien fuere, explicitar la fuente del disenso. En no pocas ocasiones, los propios actores no están siquiera de acuerdo en la fuente del conflicto. Se trata pues de una primera ocasión para pasar del conflicto al acuerdo. Si eres uno de los intervinientes en el conflicto, te recomiendo que escribas el motivo del conflicto en clave objetiva comenzando por una oración del tipo: 'Sucede que...'. Es importante evitar los personalismos y las asunciones de intencionalidad en otros actores. Tras esto, sería ideal que los otros actores hicieran lo mismo. Tras esto, recomiendo poner las distintas versiones en común y tratar de alcanzar acuerdos basados en los aspectos comunes

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Moisés Jauregui

Educator | Human-Computer Interaction Researcher | GenAI
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Certainly, identifying the source of a conflict is the initial step toward resolution. Understanding the root cause involves delving into whether the conflict is rooted in personal or professional issues, discerning between facts and perceptions, and determining whether it's a one-time occurrence or a recurring problem. Additionally, it's essential to assess how the conflict impacts your goals, values, and needs, as well as those of others involved. By systematically answering these questions, you gain clarity on the nature and scope of the conflict, laying the groundwork for a more informed and effective approach to its resolution.

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2 Communicate respectfully and constructively

The second step to resolving a conflict is to communicate with your department head in a respectful and constructive manner. This means expressing your views and feelings clearly, listening actively and empathetically, asking open-ended questions, and avoiding accusations, blame, or criticism. You should also choose an appropriate time and place for the conversation, and use a calm and polite tone. The goal of communication is to understand each other's perspectives and interests, and to find common ground.

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??Mihaela Prodescu?? The Flamboyant Teacher

? Students First! English Teacher After??/ELT Digital Resources Creator/IG the_flamboyant_teacher
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I am polite by nature but straightforward as well. The principal and the management board are aware of my teaching style, assessment, tools of dealing with students and their parents, therefore all being clear to them, there is no need to justify whatever action. Respectfully, I might be in the position of providing proof if needed. All in all, by respecting hierachy and showing that to student, we show them what respect is.

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3 Seek solutions collaboratively

The third step to resolving a conflict is to seek solutions collaboratively with your department head. This means brainstorming possible options, evaluating their pros and cons, and selecting the best one that meets both parties' needs and expectations. You should also agree on the criteria, steps, and timeline for implementing the solution, and monitor its progress and outcomes. You should also acknowledge each other's contributions, and celebrate your achievements.

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4 Learn from the experience

The fourth step to resolving a conflict is to learn from the experience and improve your relationship with your department head. This means reflecting on what went well and what could be improved, and giving and receiving feedback. You should also appreciate each other's strengths and differences, and recognize the value of diversity and collaboration. You should also maintain regular and open communication, and address any issues or concerns promptly and respectfully.

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Sheela Roy

Assistant Professor (OB)
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Quite, listen carefully what is said by department head and then play my words with carefully in situation,as I know the half truth provided to me by each one.Listen silently and make best choice to clear the conflicts otherwise leave the situation as it is or make the situation clear with each step by performing the action and clear the path.

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5 Seek support if needed

The fifth step to resolving a conflict is to seek support if needed from other sources, such as colleagues, mentors, or mediators. Sometimes, you may not be able to resolve a conflict on your own, or you may need a third party to facilitate the process. You should not hesitate to ask for help if you feel overwhelmed, frustrated, or stuck. You should also respect the confidentiality and privacy of the parties involved, and follow the policies and procedures of your institution.

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6 Keep a positive attitude

The sixth step to resolving a conflict is to keep a positive attitude and focus on the benefits of resolving it. Resolving a conflict can help you improve your skills, knowledge, and confidence, as well as your relationship with your department head. It can also enhance your creativity, productivity, and satisfaction as a teacher. It can also foster a culture of trust, respect, and cooperation in your department and school. Therefore, you should view conflict as an opportunity for growth and learning, rather than a threat or a burden.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you resolve conflicts with your department head effectively?

1

2

3

4

5

6

7

1 Identify the source of conflict

2 Communicate respectfully and constructively

3 Seek solutions collaboratively

4 Learn from the experience

5 Seek support if needed

6 Keep a positive attitude

7 Here’s what else to consider

Teaching

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How can you resolve conflicts with your department head effectively?

1

2

3

4

5

6

7

1 Identify the source of conflict

2 Communicate respectfully and constructively

3 Seek solutions collaboratively

4 Learn from the experience

5 Seek support if needed

6 Keep a positive attitude

7 Here’s what else to consider

Teaching

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