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How can you resolve conflicts with partners from different industries?

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Working with partners from different industries can be a rewarding and challenging experience. You can learn from each other, leverage complementary strengths, and create innovative solutions. However, you may also encounter conflicts due to different expectations, values, cultures, and communication styles. How can you resolve these conflicts and maintain a positive and productive partnership? Here are some tips to help you.

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1 Understand the context

Before you jump to conclusions or react emotionally, try to understand the context of your partner's industry. What are their goals, challenges, opportunities, and constraints? How do they measure success, make decisions, and communicate feedback? What are their norms, values, and assumptions? By doing some research and asking questions, you can gain a better perspective of where they are coming from and what they need from you.

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Cíntia de Freitas Melo

Research Assistant @ The New School | Public and Urban Policies
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Resolving conflicts with partners across diverse industries requires a strategic and collaborative approach. Start by establishing clear communication channels, fostering an open dialogue to understand each other's perspectives and goals. Actively listen, express your concerns, and seek common ground to align interests. Embrace a win-win mindset, identifying compromises that benefit both industries. Cultural sensitivity is crucial; acknowledge and respect differences in business practices. Maintain transparent communication, adapting to the needs of both parties. This proactive, inclusive approach not only resolves conflicts but also strengthens the foundation for a more harmonious and successful cross-industry partnership.

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2 Respect the differences

Once you have a clearer picture of your partner's industry context, you can appreciate and respect the differences that exist. Instead of seeing them as obstacles or threats, you can see them as sources of diversity and creativity. You can acknowledge and validate your partner's point of view, even if you don't agree with it. You can also express your own perspective in a respectful and constructive way, without imposing or dismissing it.

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3 Find common ground

While respecting the differences, you can also look for common ground with your partner. What are your shared goals, values, and interests? What are the benefits and opportunities of working together? How can you align your expectations, strategies, and actions? By finding common ground, you can build trust, rapport, and collaboration with your partner. You can also avoid or minimize potential conflicts by clarifying roles, responsibilities, and boundaries.

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Michael Cook

In life EVERYTHING is a negotiation. So, here's a question: how much do you think you leave on the table in yours?
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This is always the starting point to find a solution in any conflict. If parties are still present there is common ground, they both want something and believe the other party can help them achieve it. Otherwise, why talk?

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4 Communicate effectively

Communication is key to resolving conflicts with partners from different industries. You need to communicate clearly, frequently, and respectfully. You need to listen actively, ask questions, and provide feedback. You need to adapt your communication style to suit your partner's preferences and needs. You need to use appropriate channels, tools, and formats. You need to avoid jargon, slang, or acronyms that may confuse or offend your partner.

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5 Negotiate fairly

Sometimes, you may need to negotiate with your partner to resolve a conflict or reach an agreement. In this case, you need to negotiate fairly and ethically. You need to prepare well, know your objectives, priorities, and alternatives. You need to be flexible, creative, and cooperative. You need to focus on interests, not positions. You need to seek win-win solutions that benefit both parties and preserve the relationship.

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6 Learn and improve

Finally, you can learn and improve from your experience of working with partners from different industries. You can reflect on what worked well and what didn't. You can solicit and give feedback to your partner. You can identify and address any gaps or issues that may arise. You can celebrate and appreciate your achievements and contributions. You can also apply your learnings to future partnerships and projects.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you resolve conflicts with partners from different industries?

1

2

3

4

5

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1 Understand the context

2 Respect the differences

3 Find common ground

4 Communicate effectively

5 Negotiate fairly

6 Learn and improve

7 Here’s what else to consider

Partnerships

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How can you resolve conflicts with partners from different industries?

1

2

3

4

5

6

7

1 Understand the context

2 Respect the differences

3 Find common ground

4 Communicate effectively

5 Negotiate fairly

6 Learn and improve

7 Here’s what else to consider

Partnerships

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感谢您的反馈

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