How can you recognize volunteers who provide mentorship or leadership to others?

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Volunteers who provide mentorship or leadership to others are invaluable assets for any non-profit organization. They help to foster a culture of learning, growth, and collaboration among their peers and beneficiaries. However, recognizing and appreciating their contributions can be challenging, especially when resources are limited and demands are high. In this article, you will learn some practical and creative ways to acknowledge and reward the volunteers who go above and beyond in their roles.

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1 Why recognition matters

Recognizing volunteers who provide mentorship or leadership to others is not only a nice gesture, but also a strategic move. It can boost their motivation, satisfaction, and retention, as well as inspire others to follow their example. Recognition can also enhance the reputation and credibility of your organization, as it shows that you value and respect your human capital. Moreover, recognition can strengthen the relationships and trust between your staff, volunteers, and beneficiaries, creating a positive and supportive environment for your mission.

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Adam Ingram

ICS is a Box of Tools, Not a Set of Rules
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Recognition is a fundamental human need. We need to feel acknowledged, our work valued, and to see its connection to something larger than ourselves. It is not about being competitive or bolstering our egos; it is about knowing our hard work makes a difference, and our peers, partners, and leaders acknowledge it.

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2 How to identify mentors and leaders

Before you can recognize volunteers who provide mentorship or leadership to others, you need to identify them. This can be done through various methods, such as surveys, feedback forms, nominations, testimonials, or observations. You can also use indicators such as the number of hours, tasks, or projects completed, the quality of their work, the impact of their actions, or the level of their engagement. However, you should also consider the intangible and personal aspects of their roles, such as their attitude, communication, empathy, or creativity.

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Adam Ingram

ICS is a Box of Tools, Not a Set of Rules
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Outside of watching and listening, creating surveys, feedback forms, and going through nomination processes are great ways to find those who stand out among their peers.

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3 How to tailor recognition to individuals

One of the key principles of effective recognition is to tailor it to the preferences and personalities of the volunteers. Not everyone likes to be recognized in the same way, and some may even feel uncomfortable or embarrassed by certain forms of recognition. Therefore, you should ask your volunteers how they would like to be recognized, or observe their behavior and reactions to different types of recognition. Some volunteers may prefer public recognition, such as awards, certificates, or announcements, while others may prefer private recognition, such as thank-you notes, emails, or calls.

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Deborah Macfarlan Enright, Ed.D.

Founder @ The Macfarlan Group @ Leadership After Dark Nonprofit/Social Impact Leadership Consultant
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Volunteer engagement is a cornerstone of a successful nonprofit/social impact organization. The collection of KPIs surrounding volunteers are all centered in the relationships built with the volunteer and the staff, the mission, other volunteers, the mission recipients, and other leadership associated with the organization. Everyone accepts praise differently. Creating a volunteer recognition program that is robust enough to be responsive to all volunteers is kind and good practice. And it gives the staff opportunities to creatively recognize volunteers in ways that lift up the individuals and create impact connections between the volunteer and mission delivery.

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4 How to diversify recognition methods

Another principle of effective recognition is to diversify the methods and channels of recognition. This can help to avoid monotony and boredom, as well as to reach different audiences and stakeholders. You can use a variety of recognition methods, such as verbal, written, visual, or digital, and combine them with different incentives, such as gifts, vouchers, discounts, or opportunities. You can also use different channels of recognition, such as social media, newsletters, websites, or events, and involve different people, such as staff, board members, donors, or beneficiaries.

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Adam Ingram

ICS is a Box of Tools, Not a Set of Rules
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We tend to connect with people more easily who look like us, speak like us, act like us, etc. Making sure to remove that intrinsic bias when going about recognition is critical to ensure effective and accurate efforts. Avoiding the same old, same old emails and thank you statements, trying creating a vibrant space that allows for adequate recognition to all parties and not just cool things for some and emails for others. Keep it fresh and have brainstorming sessions with your teams on a regular basis.

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5 How to align recognition with your mission

Finally, you should align your recognition with your mission and values. This can help to reinforce the purpose and meaning of your volunteers' work, as well as to showcase the impact and outcomes of your organization. You can do this by linking the recognition to the goals and objectives of your programs, projects, or campaigns, and by highlighting the stories and testimonials of the people or communities you serve. You can also use recognition as an opportunity to educate and inform your volunteers and others about the issues and challenges you address, and the solutions and strategies you employ.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you recognize volunteers who provide mentorship or leadership to others?

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6

1 Why recognition matters

2 How to identify mentors and leaders

3 How to tailor recognition to individuals

4 How to diversify recognition methods

5 How to align recognition with your mission

6 Here’s what else to consider

Non-profit Program Development

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How can you recognize volunteers who provide mentorship or leadership to others?

1

2

3

4

5

6

1 Why recognition matters

2 How to identify mentors and leaders

3 How to tailor recognition to individuals

4 How to diversify recognition methods

5 How to align recognition with your mission

6 Here’s what else to consider

Non-profit Program Development

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