How can you protect your business when using employee training technology?

1 Choose reliable platforms

Not all employee training platforms are created equal. Some may have better security, privacy, and quality features than others. Before you invest in any employee training technology, do your research. Check the reviews, ratings, and credentials of the platform. Look for certifications, accreditations, or endorsements from reputable sources. Compare the features, benefits, and costs of different options. And test the platform before you use it for your training.

2 Secure your data

Employee training technology often involves collecting, storing, and sharing sensitive data, such as personal information, performance records, or feedback. This data can be valuable for hackers, competitors, or malicious actors. To prevent data breaches, you need to secure your data. Use encryption, passwords, and firewalls to protect your data from unauthorized access. Limit the access to your data to only the people who need it. And back up your data regularly in case of loss or damage.

3 Follow the laws and regulations

Employee training technology can also expose you to legal risks, such as violating the rights, privacy, or safety of your employees, customers, or partners. To avoid legal issues, you need to follow the laws and regulations that apply to your industry, location, and audience. For example, you may need to comply with the General Data Protection Regulation (GDPR) if you operate in the European Union or deal with EU citizens. Or you may need to adhere to the Occupational Safety and Health Administration (OSHA) standards if you offer safety training in the United States. Consult a legal expert if you are unsure about your obligations.

4 Monitor and evaluate your training

Employee training technology can also affect your reputation, both internally and externally. If your training is ineffective, outdated, or inappropriate, it can harm your brand image, employee engagement, or customer satisfaction. To avoid reputation damage, you need to monitor and evaluate your training. Use feedback, surveys, or analytics to measure the quality, relevance, and impact of your training. Identify the strengths and weaknesses of your training and make improvements accordingly. And showcase your training achievements and successes to your stakeholders.

5 Train your staff

Finally, employee training technology can only work if your staff knows how to use it properly. If your staff is unfamiliar, unskilled, or uncomfortable with the technology, it can lead to frustration, errors, or resistance. To prevent these problems, you need to train your staff. Provide them with clear instructions, guidance, and support on how to access, navigate, and interact with the technology. Encourage them to practice, explore, and ask questions. And reward them for their participation, progress, and performance.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?