How can you prevent construction performance deviations?

1 Define clear objectives

The first step to prevent construction performance deviations is to define clear and realistic objectives for the project, based on the client's requirements, the site conditions, the budget, and the schedule. These objectives should be documented and communicated to all the stakeholders, including the subcontractors, suppliers, and consultants. They should also be aligned with the project scope, which defines what work is included and excluded from the project.

2 Establish performance indicators

The next step is to establish performance indicators that measure how well the project is meeting the objectives. These indicators should be specific, measurable, achievable, relevant, and time-bound (SMART). They should cover the key aspects of the project, such as cost, time, quality, and scope, as well as other factors, such as safety, sustainability, and stakeholder satisfaction. The performance indicators should be tracked and reported regularly, using appropriate tools and methods.

3 Identify and mitigate risks

Another step to prevent construction performance deviations is to identify and mitigate the potential risks that could affect the project. These risks could be internal, such as design errors, labor shortages, or equipment failures, or external, such as weather, market fluctuations, or regulatory changes. The risks should be assessed in terms of their likelihood and impact, and prioritized accordingly. The project team should develop risk management plans that outline the strategies and actions to avoid, reduce, transfer, or accept the risks.

4 Implement quality control

Quality control is the process of ensuring that the project deliverables meet the standards and specifications set by the client and the contractor. It involves inspecting, testing, and verifying the materials, equipment, and workmanship used in the project. Quality control helps to prevent construction performance deviations by detecting and correcting any defects or errors before they cause problems or delays. Quality control should be implemented throughout the project lifecycle, from design to completion, and documented accordingly.

5 Manage changes and variations

Changes and variations are inevitable in any construction project, due to unforeseen circumstances, client requests, or design modifications. However, they can also cause construction performance deviations, if they are not managed properly. To manage changes and variations effectively, the project team should follow a clear and formal process that defines the roles and responsibilities, the procedures and criteria, and the documentation and approval requirements. The project team should also evaluate the impact of the changes and variations on the project objectives, performance indicators, and risk management plans.

6 Communicate and collaborate

The final step to prevent construction performance deviations is to communicate and collaborate with all the project stakeholders, both internally and externally. Communication and collaboration help to ensure that everyone is on the same page, understands the project objectives and expectations, and provides timely and accurate information and feedback. Communication and collaboration also help to resolve any issues or conflicts that may arise during the project, and to foster a positive and productive working relationship among the project team.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?