How can you optimize technological innovation for different types of users?
Technological innovation is the process of creating new or improved products, services, processes, or business models that meet the needs and expectations of customers, stakeholders, and society. However, not all users are the same, and they may have different preferences, behaviors, motivations, and challenges when interacting with your innovation. How can you optimize technological innovation for different types of users? Here are some tips to help you design, prototype, and test your innovation with user diversity in mind.