How can you optimize last-mile delivery in supply chain management?
Last-mile delivery is the final and most challenging stage of the supply chain, where goods are delivered from a transportation hub to the customer's doorstep. It is also the most costly and time-consuming part, accounting for up to 40% of the total logistics expenses and affecting customer satisfaction and loyalty. How can you optimize last-mile delivery in supply chain management using operations research techniques? Here are some tips to help you improve your efficiency, reduce your costs, and enhance your service quality.