How can you measure cross-functional UED efforts to improve user satisfaction?
User experience design (UED) is not just a matter of creating attractive interfaces and satisfying users. It is also a strategic process that involves cross-functional collaboration and alignment among different stakeholders, such as developers, product managers, marketers, and customers. However, measuring the impact and value of UED efforts across different teams and domains can be challenging and complex. In this article, you will learn how to define, collect, and analyze UED metrics that can help you evaluate and improve your cross-functional UED efforts and user satisfaction.