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How can you manage uncertainty when collaborating with others?

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Uncertainty is inevitable when you collaborate with others, especially in complex or dynamic situations. You may face ambiguity, unpredictability, or conflicting perspectives that make it hard to align your goals, actions, and expectations. However, uncertainty can also be a source of creativity, learning, and innovation if you manage it effectively. In this article, you will learn how to use your analytical skills to cope with uncertainty and enhance your collaboration outcomes.

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Tigran T.
Dimitris Itzos

CEO - CFO - Business Consultant - Trainer
Asha Kanta Sharma

Manager - Finance & Accounts @ Opendoors Fintech | Financial Accounting

1 Identify the sources of uncertainty

To manage uncertainty, it's essential to understand where it comes from and how it affects collaboration. A simple framework can be used to categorize the sources of uncertainty into internal, external, and interactional. Internal factors depend on you and your collaborators, such as skills, knowledge, preferences, motivations, emotions, and assumptions. External factors depend on the context, environment, or stakeholders, such as resources, constraints, opportunities, risks, feedback, and expectations. Interactional factors depend on how you and your collaborators communicate, coordinate, and cooperate. By identifying the sources of uncertainty and assessing their impact, you can prioritize which ones need more attention or intervention.

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Tigran T.
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I have found one of the causalities of uncertainty, especially in the higher echelons of leadership is: anything that threatens their ability to 'save face'. There are many wildcards that promote hyper-sensitivity that threatens that specific facet. More often than not, middle management and below see the spillover of this as fire drills and Executive Hysteria Hunting (formally known as E2H).

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Dimitris Itzos

CEO - CFO - Business Consultant - Trainer
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When you do business it is inevitable to deal with different types of uncertainty. Uncertainty that becomes from your collaboration with others can be reduced if you apply strict action plans with different reactions for every case. Action plan, interaction, audit, review and reaction can reduce uncertainty in collaboration.

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Asha Kanta Sharma

Manager - Finance & Accounts @ Opendoors Fintech | Financial Accounting
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Managing uncertainty in collaboration is crucial for overcoming challenges. Strategies include clear communication, defining roles, setting realistic expectations, encouraging flexibility, adopting agile project management, conducting risk assessments, building contingency plans, fostering collaboration, regularly assessing and adapting, using pilot projects, seeking expert input, building a diverse team, establishing a change management plan, encouraging continuous learning, building trust, using scenario planning, effectively communicating change, monitoring external factors, and celebrating successes.

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Gwen DeNeal

Deputy Assistant Director | Strategic Leader | Army Officer | Tempe Veterans Commission |
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Managers can help employees avoid uncertainty by setting an early climate if transparency. Information is not power and every needs access to it to perform successfully. When ambiguity exists, it’s a potential indicator of some unhealthy elements of your organizational climate and culture. Senior leaders must seek to understand the climate and culture they set or coming into a role, set the climate for success with transparency, a strong communication strategy, a clear and consistent decision cycle and a company-wide understanding of the mission and vision down to the lowest level.

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2 Reduce unnecessary uncertainty

Uncertainty is often unavoidable or desirable, but it can also be unnecessary or harmful. To reduce this type of uncertainty, you and your collaborators should utilize analytical skills to clarify goals, roles, and responsibilities. Additionally, gathering and sharing relevant information is essential to inform decisions and actions. Finally, establishing and following norms and rules can guide collaboration and reduce ambiguity or confusion. By taking these steps to reduce unnecessary uncertainty, you can increase your confidence, efficiency, and quality of your collaboration.

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3 Embrace beneficial uncertainty

Not all uncertainty is bad; some can be beneficial or essential for your collaboration, particularly if it encourages curiosity, creativity, or learning. To embrace beneficial uncertainty, you and your collaborators should explore multiple scenarios and alternatives, experiment and test assumptions, and adapt and learn from experiences. This can help foster innovation, growth, and resilience in your collaboration. Additionally, you should be flexible and responsive to changes and challenges to make the most of them.

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Tigran T.
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It all comes down to planning and baking in backups and contingencies. Always have a Primary, Alternate, Contingency and Emergency Plan at hand.

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4 Communicate effectively and frequently

Communication is essential to managing uncertainty in collaboration. To do this, you need to use your analytical skills to communicate effectively and frequently. Ask questions and listen actively to understand each other's perspectives, needs, and concerns. Share information and feedback that can help align expectations, actions, and outcomes. Additionally, express emotions and support, as uncertainty can cause stress and it's important to acknowledge this. By communicating effectively and frequently, you can build trust, rapport, and understanding in your collaboration.

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Alexandra Hartman

Analytics Alchemist & Change Catalyst: Driving Change with Data
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Share out any assumptions. If there are uncertainties, but maybe you have some knowledge to add, just note where you are making assumptions and reassess as you learn more. Maybe the assumptions hold true and maybe they don't.

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5 Reflect and evaluate your collaboration

The final step to manage uncertainty is to reflect and evaluate your collaboration. Through review of goals and results, analysis of processes and interactions, and learning from the key takeaways, you and your collaborators can assess the achievements, gaps, and challenges of your collaboration. This process can help enhance performance, satisfaction, and relationships in the collaboration. By reflecting and evaluating your collaboration, you can gain valuable insights to apply to future collaborations.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you manage uncertainty when collaborating with others?

1

2

3

4

5

6

1 Identify the sources of uncertainty

2 Reduce unnecessary uncertainty

3 Embrace beneficial uncertainty

4 Communicate effectively and frequently

5 Reflect and evaluate your collaboration

6 Here’s what else to consider

Analytical Skills

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How can you manage uncertainty when collaborating with others?

1

2

3

4

5

6

1 Identify the sources of uncertainty

2 Reduce unnecessary uncertainty

3 Embrace beneficial uncertainty

4 Communicate effectively and frequently

5 Reflect and evaluate your collaboration

6 Here’s what else to consider

Analytical Skills

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