How can you manage customer expectations during site management?

Clearly communicate the project scope, timeline, budget, and deliverables right from the beginning. Ensure that the client understands what is feasible and what is not.

Prepare yourself, Be confident Choose right Attire , Have a proper knowledge About the Site Let it be legal, general and also Indebt Market knowledge and Good Communication.

Nothing infuriates a future buyer or buyer in escrow more than lack of communication in transparency. When people have their lives on hold, waiting for their new home to deliver, they do not think it cute or funny when you drag your feet on informing them of delays, because you have a delusional hope that you can make up the time in the schedule. Do not put your buyers or your salespeople through this. It's wrong and unfair and it's always best to be accountable and apologize. People will hang in there with you if they trust your word.

Be vigilant about scope creep. Clearly define what is included in the project and what would constitute additional work, requiring more time and resources.

RE Developer sales contracts are iron clad in favor of the developer and the buyer knows when they sign that they have no control over schedule or delays, so it is a huge show of trust and faith in the developer when they move forward anyway. Do not let them down, your reputation depends on it. If you lie to yourself or stretch the truth to buyers, vendors, lenders, capital partners, etc about your ability to meet the schedule, it will come back to bite you and you won't be doing many projects in the future. So make your schedules and budgets realistic and plan for contingencies, they are inevitable. Don't put this burden on your customers or they will make you pay for it in your reputation!

Developers: it takes money, to make money. Don't cheap out and value engineer your projects to death. Underwrite super conservatively. Hire the best people and listen to them. Poll the market to learn what it really wants you to build. Consult lots of brokers. Build with integrity with a bigger aim than profit margin alone. You are changing the fabric of the community for years to come and what and how you build really matters.

"You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.” Be ready when they come for you, don't ignore them and provide a solution. People that complain inherently have loud, unrelenting voices. They only quiet down when they truly feel they have been heard and they are being treated fairly. So listen and treat them fairly, don't act like a deer in headlights and do nothing, hoping they'll go away. they won't, and you could end up in court.

Frequent Milestone Reviews: Schedule regular milestone reviews to discuss progress, any roadblocks encountered, and how they are being addressed

I’ve seen one of the best ways to make clients content and updated is to have an online cameras streaming the actual progress from the construction site (weekly photo reports are helpful as well).