How can you manage changes to event catering and still meet stakeholder expectations?

1 Communicate clearly and promptly

The first step to managing catering changes is to communicate them clearly and promptly to all the relevant parties. This includes your catering provider, your venue, your event team, and your stakeholders. Explain the reasons for the changes, the impact on the catering service, and the alternatives or solutions you have in mind. Use multiple channels of communication, such as email, phone, or online platforms, and confirm that everyone has received and understood the information. Keep everyone updated on the progress and status of the changes, and be ready to answer any questions or concerns.

2 Negotiate and compromise

The second step to managing catering changes is to negotiate and compromise with your catering provider and your stakeholders. Depending on the nature and timing of the changes, you may need to adjust the menu, the quantity, the price, or the delivery of the catering service. Be flexible and creative, but also realistic and respectful of your catering provider's capabilities and limitations. Similarly, be open and respectful of your stakeholders' preferences and expectations, but also assertive and clear about your event goals and budget. Try to find a win-win solution that satisfies everyone's needs and wants, or at least minimizes the dissatisfaction and disappointment.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?