How can you manage a bilingual customer service team in a global organization?
Managing a bilingual customer service team in a global organization can be a rewarding and challenging career path. You can provide excellent service to customers from different cultures and languages, while leading a diverse and talented team of agents. However, you also need to overcome some common obstacles and pitfalls that can affect your team's performance and satisfaction. Here are some tips on how to manage a bilingual customer service team effectively and efficiently.
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Maurine AiroExperienced Virtual Assistant & Records Management Specialist | 3 Years of Streamlining Efficiency & Organization
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Dr. Matthew OgunbukolaSenior Program Director| Adjunct Professor| Consultant
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Faiz khan?? Front Office & Guest Relations Expert | Hospitality & Operations Professional | Enhancing Customer Experience & Team…