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How can you make your policies more accessible to stakeholders?

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As an educational leader, you are responsible for developing and implementing policies that affect your school, staff, students, and community. However, creating policies is not enough. You also need to communicate them effectively and ensure that they are understood and followed by all stakeholders. How can you make your policies more accessible to stakeholders? Here are some tips to help you:

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Chimwemwe Shaba

Computer Science & ICT Teacher at Lusaka International Community School (LICS)

1 Use clear and simple language

One of the main barriers to policy accessibility is the use of jargon, acronyms, technical terms, and complex sentences. These can confuse, intimidate, or alienate your audience, especially if they have different backgrounds, levels of education, or languages. To avoid this, use clear and simple language that is easy to read and comprehend. Avoid unnecessary words, abbreviations, and passive voice. Use examples, illustrations, and charts to explain concepts and procedures. Use headings, subheadings, bullet points, and numbers to organize your information and highlight key points.

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Chimwemwe Shaba

Computer Science & ICT Teacher at Lusaka International Community School (LICS)
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Transparency is crucial. Major institutions, such as Google and Microsoft, have been urged to simplify the language in their terms and conditions for the benefit of everyday users. While they may beg to differ, many of us found their Ts & Cs excessively lengthy and filled with legal jargon, almost as if they didn't want us to read the document and encouraged a mere scroll-down-and-agree approach. To make our policies more accessible, we should therefore: 1. Ensure our policies are easily accessible by making them available on platforms like, the institution's website. 2. Enhance accessibility by using simple and clear language, mirroring the example above, to ensure comprehension for all readers.

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2 Provide multiple formats and channels

Another way to make your policies more accessible is to provide multiple formats and channels for your stakeholders to access them. Depending on your audience, you may need to offer printed copies, digital versions, audio recordings, video presentations, or interactive tools. You may also need to use different channels to distribute your policies, such as email, website, social media, newsletter, or face-to-face meetings. By providing multiple formats and channels, you can increase the reach, visibility, and engagement of your policies.

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Hwee Peng Tan

2x Award-Winning Author | School Board Chair | Pursuing Neuro-affirmative Certification Programme | Global Women of Influence 2024
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We have a summarised board meeting minutes that's available on our school website. Any stakeholders who wish to know in depth information can speak to the management. Giving out a summarised version encourages open communication and engagement

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3 Solicit feedback and input

A third tip to make your policies more accessible is to solicit feedback and input from your stakeholders. This can help you identify their needs, concerns, questions, and suggestions regarding your policies. It can also help you build trust, rapport, and collaboration with your stakeholders, as they feel valued and involved in the policy-making process. You can solicit feedback and input through surveys, interviews, focus groups, forums, or consultations. You can also create feedback loops to ensure that you respond to and incorporate the feedback and input you receive.

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4 Review and update regularly

A fourth tip to make your policies more accessible is to review and update them regularly. Policies are not static documents. They need to reflect the changing needs, expectations, and realities of your school, staff, students, and community. By reviewing and updating your policies regularly, you can ensure that they are relevant, accurate, and effective. You can also communicate the changes and updates to your stakeholders, so that they are aware of and comply with the current policies.

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5 Educate and train your stakeholders

A fifth tip to make your policies more accessible is to educate and train your stakeholders on how to understand and apply them. Policies are not just words on paper. They are guidelines and rules that affect the actions and outcomes of your school, staff, students, and community. By educating and training your stakeholders on how to understand and apply your policies, you can increase their knowledge, skills, and confidence. You can also prevent misunderstandings, errors, or conflicts that may arise from policy ignorance or non-compliance.

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6 Evaluate and measure the impact

A sixth tip to make your policies more accessible is to evaluate and measure the impact of your policies on your school, staff, students, and community. Policies are not just ends in themselves. They are means to achieve certain goals and objectives. By evaluating and measuring the impact of your policies, you can assess whether they are achieving the desired results and outcomes. You can also identify the strengths, weaknesses, opportunities, and challenges of your policies, and make adjustments and improvements accordingly.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you make your policies more accessible to stakeholders?

1

2

3

4

5

6

7

1 Use clear and simple language

2 Provide multiple formats and channels

3 Solicit feedback and input

4 Review and update regularly

5 Educate and train your stakeholders

6 Evaluate and measure the impact

7 Here’s what else to consider

Educational Leadership

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How can you make your policies more accessible to stakeholders?

1

2

3

4

5

6

7

1 Use clear and simple language

2 Provide multiple formats and channels

3 Solicit feedback and input

4 Review and update regularly

5 Educate and train your stakeholders

6 Evaluate and measure the impact

7 Here’s what else to consider

Educational Leadership

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感谢您的反馈

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