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How can you make your online coaching or mentoring sessions accessible for people with disabilities?

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Online coaching and mentoring can be a powerful way to support your clients or mentees in achieving their goals and overcoming their challenges. However, not everyone has the same access to online platforms and tools, and some people may face barriers due to their disabilities. As a coach or mentor, you have a responsibility to make your online sessions accessible and inclusive for people with different needs and preferences. Here are some tips on how to do that.

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Usman Khalid

Unlocking Career Potential & Building Authentic Leadership | HR Consultant | Executive Career Coach | Corporate Trainer…
Lara Odushegun

Empowering professional women to influence, inspire and impact as a leader | Global Speaker | Leadership Coach |…
Purvi Mehta

Author | Organic Content Writer | Content Consultant | Personal Branding Expert |Educator | Soft-skill Trainer

1 Choose accessible platforms and tools

Before you start your online sessions, research the platforms and tools you plan to use and check their accessibility features. For example, do they have captions, transcripts, audio descriptions, keyboard shortcuts, screen reader compatibility, and adjustable text size and color? Do they comply with the Web Content Accessibility Guidelines (WCAG) or other standards? Do they offer different ways to communicate, such as video, audio, chat, or email? Choose the options that best suit your clients or mentees and their disabilities.

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Usman Khalid

Unlocking Career Potential & Building Authentic Leadership | HR Consultant | Executive Career Coach | Corporate Trainer | Certified HR Professional | Strategic HR Expert |
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For online offer alternative communication methods such as video captions or transcripts for the hearing impaired. Ensure materials are compatible with screen readers for the visually impaired. Provide options for flexible scheduling and accessible technology platforms. Collaborate with individuals to identify and address specific accessibility needs.

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Lara Odushegun

Empowering professional women to influence, inspire and impact as a leader | Global Speaker | Leadership Coach | International Best-Selling Author | NLP Master Coach | Mindfulness Practitioner | Advocate of Self Love ??
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When I worked for a charity supporting individuals with a disability, to ensure accessibility in sessions for all participants, it was important to adopt inclusive practices and technologies. This included providing options for alternative formats such as transcripts or captions for videos, screen reader compatibility, and adjustable font sizes. Clear communication and instructions was important, as well as offering flexibility in scheduling to accommodate diverse needs. Regular feedback from participants was also important so that areas for improvement could be identified to ensure an inclusive and welcoming environment for all participants.

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2 Communicate clearly and effectively

Communication is key for any online coaching or mentoring relationship, but especially for people with disabilities. Make sure you communicate clearly and effectively before, during, and after your sessions. For example, before your sessions, send your clients or mentees an agenda, a summary of the goals and expectations, and any materials or resources they need to prepare. During your sessions, use simple and concise language, avoid jargon and acronyms, speak slowly and loudly, repeat important points, and check for understanding. After your sessions, send a follow-up email with a recap of the main outcomes, action steps, and feedback.

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Ashish Chandra

P&L, Startup operations
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COMMUNICATION IS THE KEY ? Be simple and use clear language ? Avoid jargon and acronyms. ? Provide a summary beforehand if possible. ? Be patient and allow extra time for responses if needed. ? Inquire about preferred communication methods

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3 Ask for feedback and preferences

One of the best ways to make your online sessions accessible is to ask your clients or mentees for feedback and preferences. Everyone has different needs and wants, and they may change over time. Ask your clients or mentees how they feel about the platforms and tools you use, the communication methods you employ, the pace and length of your sessions, and the content and style of your coaching or mentoring. Listen to their suggestions and make adjustments accordingly. Also, encourage them to share any challenges or concerns they have with online coaching or mentoring and offer your support and solutions.

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4 Provide multiple formats and options

Another way to make your online sessions accessible is to provide multiple formats and options for your clients or mentees to access and engage with your coaching or mentoring. For example, you can offer video recordings, audio recordings, transcripts, slides, notes, or worksheets of your sessions for them to review later. You can also give them choices on how to complete their assignments or tasks, such as writing, speaking, drawing, or using a specific tool or app. Providing multiple formats and options can help your clients or mentees learn and retain information better and accommodate their diverse learning styles and abilities.

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Purvi Mehta

Author | Organic Content Writer | Content Consultant | Personal Branding Expert |Educator | Soft-skill Trainer
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Recently I noticed a media platform running popular talk-shows on Indian television, relaying the entire talk-show in sign language. I felt WOW! It was a win-win-win at 3 ends. 1. Media platform benefits 2. It generates employment opportunity for sign language experts 3. The sign language listeners will feel so much respected and cared for. New channels often relay news for them, but someone cared enough to relay a talk-show. ?

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Ashish Chandra

P&L, Startup operations
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CHOOSE THE RIGHT PLATFORM by investigating its accessibility features. Look for features like: ? Closed captions ? Transcripts for audio sessions. ? Screen reader compatibility ? Adjustable text size and color ? Keyboard shortcuts for navigation OFFER MULTIPLE OPTIONS such as ? Video calls with captions ? Audio-only calls ? Chat functions ? Email exchanges

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5 Be flexible and adaptable

Finally, be flexible and adaptable in your online coaching or mentoring. You may encounter technical issues, interruptions, distractions, or unexpected situations that may affect your sessions. Be prepared to handle them with patience and professionalism. You may also need to modify your plans, goals, strategies, or techniques based on your clients' or mentees' progress, feedback, or circumstances. Be open to change and innovation. Be flexible and adaptable in your online coaching or mentoring and you will create a positive and productive experience for yourself and your clients or mentees.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Angammai Monika V

Quantum Leap Confidence & Career Coach | Empowering Mid-Level Professionals to Break Free from Stagnation & Accelerate into Leadership | Mindset Shift for Wealth, Success & Fulfillment | #1 Amazon Author | Global Awardee
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Ensuring accessibility in online coaching and mentoring sessions for people with disabilities involves utilizing platforms with built-in accessibility features, such as screen readers and keyboard navigation, and making adjustments based on participants' specific needs. Providing transcripts or summaries of sessions, and fostering inclusive communication practices, helps ensure equal access and participation for all individuals, promoting a supportive and accommodating environment for learning and growth.

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How can you make your online coaching or mentoring sessions accessible for people with disabilities?

1

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3

4

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1 Choose accessible platforms and tools

2 Communicate clearly and effectively

3 Ask for feedback and preferences

4 Provide multiple formats and options

5 Be flexible and adaptable

6 Here’s what else to consider

Coaching & Mentoring

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How can you make your online coaching or mentoring sessions accessible for people with disabilities?

1

2

3

4

5

6

1 Choose accessible platforms and tools

2 Communicate clearly and effectively

3 Ask for feedback and preferences

4 Provide multiple formats and options

5 Be flexible and adaptable

6 Here’s what else to consider

Coaching & Mentoring

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感谢您的反馈

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