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How can you learn to work better with physicians online?

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Working with physicians online can be challenging, especially if you are used to face-to-face interactions. However, with the rise of telehealth, online education, and remote collaboration, learning to work better with physicians online is a valuable skill that can enhance your professional development and patient care. In this article, you will discover some practical tips and strategies to improve your online communication, collaboration, and learning with physicians.

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1 Understand the context

Before you start working with physicians online, you need to understand the context and purpose of your interaction. Are you consulting, educating, or collaborating with them? What are their goals, expectations, and preferences? How much time do they have and what are the best ways to reach them? By clarifying the context, you can tailor your approach and tone to suit the situation and avoid misunderstandings or frustrations.

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2 Choose the right tools

Working with physicians online requires using various tools and platforms to communicate, share information, and collaborate. You need to choose the right tools for the task and make sure they are reliable, secure, and user-friendly. For example, you might use email, phone, or chat for quick and simple messages, video conferencing for more complex or personal discussions, and cloud-based platforms for sharing documents or data. You also need to familiarize yourself with the features and functions of the tools and troubleshoot any technical issues that might arise.

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3 Be clear and concise

One of the most important skills for working with physicians online is being clear and concise in your communication. Physicians are busy and often have limited attention spans, so you need to get to the point quickly and avoid unnecessary details or jargon. Use simple and direct language, structure your messages logically, and highlight the main points or actions. You can also use visual aids, such as charts, graphs, or screenshots, to support your message and make it easier to understand.

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Richard Levin

Committee Member at American Urological Association New Technologies and Imaging Committee
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Physicians have phenomenal attention spans. Who else could perform a 4 hour surgery , meticulously? Physicians just have little tolerance for wasted time or any hint of dishonesty. Physicians are held to the highest ethical standards and cringe at business style correct - speak.

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4 Build rapport and trust

Working with physicians online can make it harder to build rapport and trust, as you miss out on the non-verbal cues and social interactions that occur in person. However, there are some ways to overcome this challenge and establish a positive and professional relationship with physicians online. For example, you can use video calls instead of audio calls to see each other's faces and expressions, use humor and empathy to break the ice and show interest, and follow up regularly to show commitment and reliability.

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Erkeda DeRouen, MD ? Digital Health Risk Management Consultant ??TEDxer

I help digitally-enabled healthcare organizations intelligently navigate clinical risk and compliance?
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Building rapport is so important. Physicians love helping people, so it's best to meet with them to explain your thought process and how they can best help. Share your best learning style. Crack a joke. Ask a question. Physicians want to connect with you.

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5 Seek feedback and improvement

Another skill for working with physicians online is seeking feedback and improvement. Feedback can help you assess your performance, identify your strengths and weaknesses, and learn from your mistakes. You can ask for feedback from the physicians you work with, as well as from your peers, supervisors, or mentors. You can also use online tools, such as surveys, quizzes, or polls, to collect feedback and measure your progress. Moreover, you can seek improvement by taking online courses, webinars, or podcasts that can enhance your knowledge and skills.

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6 Respect diversity and culture

Finally, working with physicians online can expose you to a diverse and multicultural group of professionals who may have different backgrounds, perspectives, and values. You need to respect this diversity and culture and avoid making assumptions or judgments based on stereotypes or biases. You can also learn more about the cultural norms and expectations of the physicians you work with, such as their communication styles, etiquette, or preferences. By respecting diversity and culture, you can foster mutual understanding and respect and avoid conflicts or misunderstandings.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you learn to work better with physicians online?

1

2

3

4

5

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1 Understand the context

2 Choose the right tools

3 Be clear and concise

4 Build rapport and trust

5 Seek feedback and improvement

6 Respect diversity and culture

7 Here’s what else to consider

Working with Physicians

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How can you learn to work better with physicians online?

1

2

3

4

5

6

7

1 Understand the context

2 Choose the right tools

3 Be clear and concise

4 Build rapport and trust

5 Seek feedback and improvement

6 Respect diversity and culture

7 Here’s what else to consider

Working with Physicians

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