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How can you incorporate creative thinking into your decision-making process?

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As a supervisor, you need to make decisions that are effective, timely, and aligned with your goals and values. However, sometimes you may face complex, ambiguous, or novel situations that require more than just applying existing knowledge or procedures. In such cases, you need to tap into your creative thinking skills, which can help you generate new ideas, perspectives, and solutions. Creative thinking is not a fixed trait that you either have or don't have; it is a skill that you can develop and improve with practice and intention. Here are some ways you can incorporate creative thinking into your decision-making process.

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1 Define the problem

Before you jump into brainstorming or evaluating options, you need to clearly define the problem you are trying to solve. This will help you focus your creative thinking on the most relevant and important aspects of the situation. To define the problem, you can ask yourself questions such as: What is the current state and the desired state? What are the root causes and the consequences of the problem? What are the criteria and constraints for a successful solution? How will you measure the impact of your decision?

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Michael Shea

Brand//Experience Creative Director // Harbour Honest Goods
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I would argue that BEGINNING with brainstorming and thoughtful evaluation of the context and nature of the ask is a wise approach, as it will enable you and the team to land on a more informed problem definition in the first place. Quite often, in the absence of initial, adequate analysis, the problem may be built on assumptions that aren’t accurate. In many cases during my career, clients misidentified what the problem was, briefing the work against faulty assumptions. By asking unbiased questions and gaining valuable insights up front, it will enable a much better goodness of fit between the problem you identify and the creative response you craft.

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Ephraim Thuguri - CQP MCQI

Quality Assurance Quality Control Professional
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Incorporating creative thinking in decision-making begins with defining the problem. Understand the current situation versus the desired outcome. Identify root causes and potential consequences. Establish criteria for success and recognize constraints. Determine metrics for measuring impact. This clarity channels creativity towards relevant solutions, fostering innovative and effective decision-making. It's not just about finding a solution, but finding the right one that aligns with the specific goals and limitations of the situation, thereby enhancing the quality and effectiveness of decisions made.

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2 Explore multiple perspectives

One way to enhance your creative thinking is to look at the problem from different angles and viewpoints. This can help you challenge your assumptions, uncover hidden opportunities, and avoid biases or blind spots. To explore multiple perspectives, you can use techniques such as: Asking "what if" or "why not" questions to imagine alternative scenarios or outcomes. Seeking feedback or input from diverse sources, such as colleagues, customers, experts, or stakeholders. Using metaphors, analogies, or stories to make connections or comparisons with other domains or contexts.

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Ephraim Thuguri - CQP MCQI

Quality Assurance Quality Control Professional
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Exploring multiple perspectives fuels creative thinking in decision-making. By asking "what if" or "why not," you open doors to alternative scenarios. Soliciting diverse feedback challenges assumptions and uncovers hidden opportunities. Metaphors and analogies draw parallels with different domains, sparking innovative ideas. This approach broadens understanding, mitigates biases, and enriches the decision-making process with a multitude of viewpoints, leading to more holistic and effective solutions. It's about embracing diversity in thought and approach, ensuring a well-rounded evaluation of the problem at hand.

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3 Generate and select ideas

Once you have defined the problem and explored multiple perspectives, you can start generating and selecting ideas for possible solutions. The key to creative thinking is to avoid judging or filtering your ideas at this stage, and instead aim for quantity and variety. To generate and select ideas, you can use methods such as: Brainstorming, mind mapping, or sketching to generate as many ideas as possible in a limited time. Using random words, images, or stimuli to spark new associations or combinations. Applying criteria such as feasibility, desirability, originality, or impact to rank or prioritize your ideas.

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Ephraim Thuguri - CQP MCQI

Quality Assurance Quality Control Professional
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Generating and selecting ideas is central to incorporating creative thinking into decision-making. Embrace brainstorming, mind mapping, and sketching to produce a plethora of ideas, focusing on quantity over quality initially. Utilise random stimuli like words or images to ignite unexpected associations. Once a diverse set of ideas is generated, apply criteria like feasibility, desirability, originality, and impact to evaluate and prioritise them. This phase is about balancing unbridled creativity with practical considerations, ensuring the selection of ideas that are not only innovative but also viable and impactful in addressing the problem at hand.

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4 Experiment and refine

After you have generated and selected some ideas, you need to test and refine them to see how they work in practice. This will help you validate your assumptions, identify potential risks or flaws, and improve your solutions. To experiment and refine, you can use tools such as: Prototyping, piloting, or simulating to create a low-fidelity version of your solution and get feedback or data. Using the PDCA (plan-do-check-act) cycle to implement your solution in small steps and make adjustments based on the results. Asking for constructive criticism or suggestions from others to enhance your solution.

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5 Learn and apply

The final step of incorporating creative thinking into your decision-making process is to learn from your experience and apply your insights to future situations. This will help you grow your creative thinking skills and become more confident and adaptable. To learn and apply, you can do the following: Reflect on what worked and what didn't work in your decision-making process and outcome. Identify the key lessons and takeaways that you can use to improve your performance or approach. Celebrate your successes and acknowledge your challenges and failures as opportunities for learning.

Creative thinking is a valuable skill for supervisors, as it can help you make better decisions in complex, ambiguous, or novel situations. By following these steps, you can incorporate creative thinking into your decision-making process and enhance your career growth.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jesse T. Smith

Prioritizing Agriculture Safety and Sustainability at The Amazing Doctor Zymes
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Consider incorporating techniques like mind mapping, reverse thinking, and the SCAMPER method (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse). These non-conventional approaches can stimulate creative thinking during each phase of the decision-making process. Metaphors and analogies have proven effective in sparking critical thinking and can be valuable tools in your strategy.

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How can you incorporate creative thinking into your decision-making process?

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6

1 Define the problem

2 Explore multiple perspectives

3 Generate and select ideas

4 Experiment and refine

5 Learn and apply

6 Here’s what else to consider

Supervisory Skills

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How can you incorporate creative thinking into your decision-making process?

1

2

3

4

5

6

1 Define the problem

2 Explore multiple perspectives

3 Generate and select ideas

4 Experiment and refine

5 Learn and apply

6 Here’s what else to consider

Supervisory Skills

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