How can you identify opportunities for innovation through problem analysis?

1 Define the problem

The first step in problem analysis is to define the problem clearly and accurately. A problem is a gap between the current situation and the desired situation, or a discrepancy between what is and what should be. To do this, you need to ask yourself questions such as: what is the problem and why is it important? Who is affected by it and how? What are the causes and consequences? What assumptions and constraints are related? And what criteria and indicators can be used for measuring it? By answering these questions, you can narrow down the scope of the problem, avoiding ambiguity or confusion.

3 Generate solutions

The third step in problem analysis is to generate possible solutions that can address the issue effectively and efficiently. This can help you explore the potential and feasibility of different options, as well as stimulate your creativity and imagination. To generate solutions, it's recommended to use methods such as brainstorming, SCAMPER, TRIZ, and design thinking. These methods can produce a range of solutions that meet the criteria and indicators of the problem, while also providing value and benefit to customers or stakeholders. Brainstorming allows for generating as many solutions as possible without judging or filtering them. SCAMPER is based on seven verbs: Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. TRIZ uses a systematic approach based on 40 inventive principles and 76 standard solutions to solve technical or engineering problems. Design thinking is a human-centered approach based on empathy, ideation, prototyping, and testing for complex or wicked problems.

4 Evaluate solutions

The fourth step in problem analysis is to evaluate the solutions and select the best one or ones that can solve the problem. Evaluating solutions can help you compare and contrast the advantages and disadvantages of each option, and assess their impact and implications. To do this, you can employ tools such as a criteria matrix, a decision tree, a pros and cons list, or pilot testing. A criteria matrix uses a table or chart to rank or score each solution based on a set of criteria such as cost, time, quality, feasibility, etc. A decision tree visualizes the outcomes and consequences of each solution and calculates the expected value or utility of each option. A pros and cons list identifies the positive and negative aspects of each solution and weighs them against each other. And pilot testing uses a small-scale version of the solution to test its performance and effectiveness. By using these methods, you can make an informed decision about the solution and justify your choice with evidence and logic.

5 Implement solutions

The final step in problem analysis is to implement the solution and monitor its results. This step involves developing a plan that outlines the objectives, activities, resources, responsibilities, timelines, and risks of the solution. Then, you can carry out the plan and perform the activities according to the standards and specifications of the solution. You should also monitor and measure the progress and performance of the solution, and identify and resolve any issues or deviations. Finally, you should complete the solution and transfer the deliverables to customers or stakeholders, while evaluating the success and satisfaction of the solution. By following these steps, you can ensure that your solution is implemented effectively and efficiently and meets or exceeds expectations. Problem analysis is also a great tool for identifying opportunities for innovation. It can help you develop your critical thinking and innovation skills while enhancing your personal and professional growth.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?