How can you handle hardware support requests from users who resist change?
As a hardware support technician, you may encounter users who are reluctant to adopt new or updated devices, software, or systems. This can be frustrating and challenging, especially if you need to troubleshoot, repair, or replace their hardware. How can you handle hardware support requests from users who resist change? Here are some tips to help you communicate effectively, address their concerns, and encourage them to embrace the benefits of change.