How can you get everyone to speak up online?

1 Set clear expectations

Before you start any online session, make sure you communicate the purpose, agenda, and ground rules to the participants. Explain what you expect from them in terms of participation, etiquette, and time management. For example, you can ask them to keep their cameras and microphones on, use the chat or raise hand features to signal their interest, and respect the time limits and speaking order. You can also invite them to share their expectations and preferences for the session, and address any concerns or questions they may have.

2 Use icebreakers and check-ins

One way to break the ice and warm up the group is to use some fun and engaging activities at the beginning of the session. You can ask them to introduce themselves, share something personal or professional, or answer a quirky or provocative question. You can also use some online tools or apps to create polls, quizzes, or games that can spark some laughter and conversation. Another way to build rapport and trust is to check in with the group regularly, and ask them how they are feeling, what they are learning, or what they need from you or each other.

3 Vary the formats and methods

Online sessions can get boring and monotonous if you use the same format and method throughout. To keep the group interested and involved, try to vary the way you present information, ask questions, and solicit feedback. For example, you can use slides, videos, or podcasts to share content, use open-ended, closed-ended, or scaling questions to elicit responses, and use polls, surveys, or word clouds to collect feedback. You can also use breakout rooms, whiteboards, or sticky notes to facilitate small group discussions, brainstorming, or problem-solving.

4 Acknowledge and appreciate contributions

One of the most important ways to get everyone to speak up online is to acknowledge and appreciate their contributions. When someone shares something, make sure you listen actively, paraphrase or summarize what they said, and thank them for their input. You can also use positive feedback, praise, or recognition to reinforce their participation and encourage others to join in. For example, you can say something like "That's a great point, thank you for bringing that up" or "I really appreciate your honesty and courage to share that".

5 Follow up and follow through

Finally, don't forget to follow up and follow through after the session. Send a summary of the key points, actions, and decisions that were made during the session, and ask for any feedback or suggestions for improvement. You can also send a personal message or email to each participant, and express your gratitude, appreciation, or support for their participation. You can also ask them to share any additional thoughts, questions, or concerns they may have, and offer to help them with any challenges or issues they may face.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?