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How can you foster innovation and creativity in hybrid groups?

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Hybrid groups, where some participants are in the same physical space and others are joining remotely, pose unique challenges and opportunities for facilitators who want to foster innovation and creativity. How can you design and deliver engaging and effective sessions that leverage the diversity and potential of hybrid groups? Here are some tips and best practices to help you.

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1 Set clear goals and expectations

Before you start planning your hybrid session, you need to have a clear idea of what you want to achieve and how you will measure success. What is the purpose and scope of the session? What are the desired outcomes and deliverables? How will you align the interests and needs of the different stakeholders? How will you communicate the goals and expectations to the participants and get their buy-in and commitment? These questions will help you define the scope, agenda, and format of your session, as well as the roles and responsibilities of the facilitators and participants.

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Oleg Tumasov

Director of Program Management | PMO | Expert in Strategic Portfolio Management | Driving Innovation and Business Value | Cross-Functional Leadership | PMP, PRINCE2, MSP, CSM Certified
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Let's imagine you launching a new marketing campaign. Goal could be like: Increase brand awareness and customer engagement through a targeted social media campaign. Objective could be like: Increase social media followers by 20% within the next three months. Expectations could be like: Each team member, whether remote or in-office, will contribute ideas for engaging social media content and actively participate in the campaign execution. Responsibilities could be like: Remote team members will be responsible for content creation, scheduling, and monitoring social media platforms. In-office team members will provide support by coordinating with design and analytics teams and providing real-time feedback.

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2 Choose the right tools and platforms

The choice of tools and platforms for your hybrid session will depend on several factors, such as the size and composition of the group, the type and complexity of the activities, the level of interaction and collaboration required, and the availability and accessibility of the resources. You want to use tools and platforms that are easy to use, reliable, secure, and compatible with the devices and networks of the participants. You also want to use tools and platforms that support the specific objectives and methods of your session, such as brainstorming, voting, prototyping, feedback, etc. For example, you might use a video conferencing tool for synchronous communication, a shared whiteboard or document for co-creation, and a survey or poll tool for evaluation.

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Oleg Tumasov

Director of Program Management | PMO | Expert in Strategic Portfolio Management | Driving Innovation and Business Value | Cross-Functional Leadership | PMP, PRINCE2, MSP, CSM Certified
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For exhample your objective could be: enhance collaboration and productivity for hybrid teams. in this case you could practice the following: 1. Identify Neens by determining key requirements like communication, project management, and file sharing. 2. Research Options by exploring tools such as Slack for communication, Asana for project management, and Google Workspace for file sharing. 3. Trial and Test by utilizing free trials to assess usability and compatibility with team workflows. 4. Select and Implement by Choosing the best-fit tools based on feedback and usability, then onboard and train team members.

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3 Design for engagement and inclusion

Facilitating hybrid groups presents a challenge to ensure everyone is engaged and included, no matter their location or mode of participation. To achieve this goal, you need to design your session with the needs and preferences of both in-person and remote participants in mind, while also creating a sense of belonging and community. To do this, you can use icebreakers and warm-ups to build rapport and trust, as well as a variety of activities and formats to cater to different learning styles. Additionally, breakout rooms, subgroups, or pairs can be used to enable more interaction and participation. Visual aids such as slides, images, charts or diagrams can support verbal explanations and instructions while also making the session more appealing and memorable. Polls, quizzes, games or challenges can inject some fun into the session while also allowing for feedback. Finally, audio, video, chat or other feedback mechanisms should be used to encourage questions, comments and suggestions from participants while acknowledging their contributions.

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Oleg Tumasov

Director of Program Management | PMO | Expert in Strategic Portfolio Management | Driving Innovation and Business Value | Cross-Functional Leadership | PMP, PRINCE2, MSP, CSM Certified
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Imagine development an interactive learning platform that fosters engagement and inclusivity for diverse learners. 1. User Research first: Gather insights on diverse learner needs. 2. Accessibility Features. Ensure compatibility for all users, including those with disabilities. 3. Multimodal Content. Offer content in various formats for different learning styles. 4. Interactive Features. Incorporate quizzes and collaborative activities for engagement. 5. Personalization to allow learners to customize their experience.

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4 Facilitate with flexibility and empathy

As a facilitator of a hybrid session, you need to be flexible and empathetic, as you will encounter various challenges and uncertainties along the way. You need to be prepared for technical glitches, communication breakdowns, participation issues, or other unexpected situations that might disrupt or derail your session. You need to be able to adapt and improvise, as well as to troubleshoot and resolve problems quickly and effectively. You also need to be empathetic and attentive, as you will have to deal with different personalities, emotions, and dynamics among the participants. You need to be able to create and maintain a positive and supportive atmosphere, as well as to manage and resolve conflicts or disagreements that might arise.

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5 Follow up and follow through

The end of your hybrid session is not the end of your facilitation process. You need to follow up and follow through with the participants and the stakeholders to ensure that the session was valuable and impactful, and that the innovation and creativity that emerged from the session is sustained and implemented. This includes summarizing and sharing key insights, outcomes, and action items from the session, as well as celebrating and recognizing the achievements of the participants. You should also provide ongoing support and guidance to the participants and stakeholders, monitor progress, plan follow-up sessions or meetings, and solicit feedback. Doing so will help ensure that ideas and solutions are addressed, challenges or gaps are addressed, and results are achieved.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you foster innovation and creativity in hybrid groups?

1

2

3

4

5

6

1 Set clear goals and expectations

2 Choose the right tools and platforms

3 Design for engagement and inclusion

4 Facilitate with flexibility and empathy

5 Follow up and follow through

6 Here’s what else to consider

Large Group Facilitation

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How can you foster innovation and creativity in hybrid groups?

1

2

3

4

5

6

1 Set clear goals and expectations

2 Choose the right tools and platforms

3 Design for engagement and inclusion

4 Facilitate with flexibility and empathy

5 Follow up and follow through

6 Here’s what else to consider

Large Group Facilitation

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