How can you facilitate effective virtual meetings?
Virtual meetings are a common and essential way for customer service teams to collaborate, communicate, and solve problems. However, they also pose some challenges, such as technical issues, distractions, engagement, and feedback. How can you facilitate effective virtual meetings that achieve your goals and keep your team motivated and productive? Here are some tips to help you.
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Pick the ideal platform:Select a virtual meeting tool that fits your team's needs and test it beforehand. Ensure everyone is familiar with its features to avoid technical hiccups.### *Create and distribute agendas:Craft a clear agenda with objectives and topics, then share it ahead of time. This keeps everyone focused and prepared, maximizing productivity.