How can you ensure facility maintenance meets occupants' needs?

Assessing the facility is first and important step in FM. As it gives idea about the need of facility and what are the changes and upgradation are required that we understand through facility round. Sometimes we need to involve vendor to do the assessment or sometimes internal FM team can understand what upgradation are required and can be done by internal team with minimum expenses which will improver the function with less cost. Involvement of client or occupant can give us the best idea about requirement as they use space/service on daily basis which is a good feedback for FM team to work on

To ensure facilities maintenance meets occupancy needs, establish clear communication channels between the maintenance team and building occupants. Encourage occupants to report issues promptly, and implement a responsive system to address concerns swiftly. For example, set up an online platform where occupants can easily submit maintenance requests. This not only facilitates quick issue reporting but also allows the maintenance team to prioritize and address concerns efficiently, enhancing overall satisfaction and meeting occupancy needs effectively.

The initial step involves identifying primary purpose the client aims to achieve. This purpose could vary, depending a hospital, hotel, office or shopping complex, each with distinct functions requiring unique maintenance requirements. Therefore, understanding facility's critical functions becomes imperative and these functions needs to be prioritized accordingly. For instance in a hospital setting, uninterrupted power supply for theaters and maintaining cleanliness takes precedence over an office environment. This understanding is best obtained through face to face discussions with facility owner.

Most of the time Outdated Old Equipments take Extremely high Maintenance Costs rather than Installing New Guaranteed Equipment its been absorbed mostly In faculties New Update Equipments are not Preferred because of System Which Organizations has And if they Even want Some stakeholders wouldn't allow because they have there own interests.

At the building complex I am at is a regional office with several outbuildings on the property, as building that is over 20 years old the roof is in need of replacement as we have several leaks, the challenge is trying to get on the top of the list for replacement when we are jocking with other buildings across the state in need of repair. So even though we know the need of the building the issue is how do we get on the list/budget for getting a contract to be bid on!

One thing I found helpful is talking to the occupants not as building maintenance but more as friends then open communication has a better chance to flow to hear what they say and to explain to them the reason(s) on the office temperature, why the lighting is the way it is and ask if possible how we can make them more comfortable and productive.

Schedule, routine maintenance, preventive maintenance and corrective maintenance can be an added advantage both to the occupants and the facility maintenance personnel. Documentation is one important part of it also because, it help you refer back to the previous when you have similar challenge.

Priotizing the maintenance schedule is the key factor in a maintenance schedule Predictive maintenance Preventive maintenance Corrective maintenance The above three factor should keep your facility assets lasting longer the assumed time period.

To ensure facility maintenance meets occupants' needs, conduct regular assessments to identify issues, prioritize repairs based on urgency and occupant impact, communicate maintenance schedules, and gather feedback to address specific concerns. Regular communication and a proactive approach help align maintenance efforts with occupants' expectations.

Actually maintenance plan?needs to cover all the features of your facility's maintenance policy. The program should contain an exhaustive inventory of assets that you need to maintain. The list which includes numerous items like boilers, pumps, and roofs, ensures that you don't leave out any vital asset, and then you'll have an effective plan.

One thing I have found helpful when implementing a maintenance plan is to have a simple step by step document that anyone can utilize. This will help in the event there is turnover or questions.

Implementation of the maintenance plan on paper is easy and straight forward until employee turnover and more training to train new employees but that still is a good thing because training should continue to get better each session. Implementing the maintenance plan should catch bumps in the road and issues before they become critical.

The routine inspection and maintenance of everyday use equipment and tools are very important, cause they lie under the heading of preventive maintenance

Planning is the essential crucial part of any goal target achievement, at facilities management planing explore cost and time saving. Show proffissnality and lead to quality. Moreover I really consider team performance and knowledge is a vital role to sustain reliability and come out with real occupant or customer satisfaction.

Actually three key values should somehow prove the effectiveness of your plan, these keys are the planned maintenance percentage, the preventive maintenance compliance rate, and the critical scheduled maintenance percentage.

Post implementation, regular reviews of the maintenance plan are essential to ensure its continued effectiveness. Furthermore, frequent communication with occupants regarding critical maintenance activities is crucial in meeting client needs. Educating occupants about the significant of maintenance along with any potential disruptions, contributes to a transparent and cooperative environment.

Safety and Equipment training. Safety training- should speak for itself and is important for any and all occupancy needs. ALL PERSONNEL should understand the basics of slips, trips, and fall hazards along with ergonomics at the very least. Equipment training- Planning for and installing equipment is near useless if maintenance personnel do not understand the equipment and the proper ways to maintain it. A training program should be planned for and incorporated early on.

The answer depends entirely on the type of "facility". Is it warehouse, manufacturing, offices? There are different maintenance needs to different installations as well as different regulatory concerns and so on.

Monthly check list always check list is helping and supporting to is the provided facility functioning well what is the impacting what is the difference in planed and actual Feed back always get feed back directly and indirectly who are facilized directly asked them of create online form to get their feedback match all together evaluate

Need to consider about the use of proper material in proper place with cost effective this will make occupants happy. Also need quick response for the completion of job.

Have an open communication policy with your tenants. Find out exactly what their needs are. Maintenance should be easy once all targets are met by the tenant and landlord.