How can you effectively conduct post-training surveys?

2 Choose the right type and format of survey

Depending on your objectives and indicators, you may want to use different types of surveys to evaluate your training program. For example, you can use a reaction survey to measure the learners' satisfaction and engagement with the training content and delivery. You can use a learning survey to assess the learners' knowledge and skills before and after the training. You can use a behavior survey to observe the learners' application and transfer of the learning to their work environment. You can use a results survey to evaluate the impact and value of the training on the organizational performance and goals. You can also use a combination of these types of surveys to get a comprehensive picture of your training effectiveness. Additionally, you need to decide on the format and design of your survey, such as the number and type of questions, the response options, the layout, and the branding.

3 Use best practices for writing survey questions

When conducting post-training surveys, it's important to write clear, relevant, and unbiased survey questions. To do this, use simple and direct language that your learners can understand. Avoid leading, loaded, or double-barreled questions that may influence or confuse the respondents. Utilize closed-ended questions with predefined answer choices such as multiple-choice, rating scales, or yes/no questions. Open-ended questions should be used sparingly and only when you need to gather more detailed or qualitative feedback. Make sure your questions are aligned with your objectives and indicators and avoid asking unnecessary or irrelevant questions. Group your questions into logical categories and sequence them from general to specific. Finally, test your survey questions for clarity, validity, and reliability before sending them out.

5 Analyze and act on your survey data

The final step of conducting post-training surveys is to analyze and act on your survey data. You need to use appropriate tools and techniques to process, organize, and interpret your survey data, such as descriptive statistics, inferential statistics, or thematic analysis. You need to look for patterns, trends, and insights that can help you answer your objectives and indicators. You also need to communicate and share your survey results with your stakeholders, such as your learners, managers, trainers, or executives. You need to highlight the strengths and weaknesses of your training program, the areas for improvement and action, and the recommendations and best practices for future training programs. You need to use your survey data to inform your decision-making and enhance your training effectiveness and impact.