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How can you develop a reputation for solving complex problems through cross-team collaboration?

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As a project coordinator, you often face complex problems that require cross-team collaboration to solve. How can you leverage this opportunity to develop a reputation for being a problem-solver and a team player? In this article, you will learn some practical tips to improve your cross-team collaboration skills and showcase your value to your organization.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management…

1 Identify the problem and the stakeholders

The first step to solving a complex problem is to clearly define what it is and who is involved or affected by it. You need to understand the root cause, the scope, the impact, and the desired outcome of the problem. You also need to identify the key stakeholders, such as your clients, your managers, your team members, and other teams that have a role or an interest in the problem. By doing this, you will be able to communicate the problem effectively, align expectations, and build trust with your stakeholders.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management Practitioner| Facility Manager Practitioner| Agile Practitioner | Trainer |Business Owner
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This is so important. We must understand the root cause of the problem. I look at the cause risk effect matrix for this. I then have a stakeholder register to understand interest and influence.

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2 Involve the right people and resources

The next step is to involve the right people and resources to help you solve the problem. You need to determine who has the expertise, authority, or influence to contribute to the solution. You also need to consider the availability, workload, and priorities of the people you want to involve. You may need to negotiate, delegate, or escalate tasks depending on the situation. You also need to identify and access the resources you need, such as data, tools, budget, or support. By doing this, you will be able to leverage the collective intelligence, skills, and resources of your cross-team collaborators.

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3 Facilitate effective communication and feedback

The third step is to facilitate effective communication and feedback among your cross-team collaborators. You need to establish a clear and consistent communication plan that covers the goals, roles, responsibilities, expectations, and progress of the problem-solving process. You also need to use the appropriate communication channels, such as email, phone, chat, or video conferencing, depending on the purpose, urgency, and frequency of the communication. You also need to solicit and provide constructive feedback, such as praise, suggestions, or concerns, to ensure that everyone is on the same page, aligned with the objectives, and engaged in the process. By doing this, you will be able to foster a collaborative culture, avoid misunderstandings, and resolve conflicts.

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4 Implement and monitor the solution

The final step is to implement and monitor the solution to the problem. You need to execute the solution according to the agreed plan, timeline, and quality standards. You also need to monitor the results, outcomes, and impacts of the solution. You also need to measure and report the performance, achievements, and challenges of the solution. You also need to evaluate and document the lessons learned, best practices, and feedback from the problem-solving process. By doing this, you will be able to demonstrate your accountability, effectiveness, and improvement as a problem-solver and a team player.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jil Sheth

Partnerships and Engagement Manager at Industrial Decarbonisation Research and Innovation Centre (IDRIC) | PhD Scholar in Policymaking | AFHEA | MSc Urban and Regional Planning | B.Tech Construction Technology |
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Listen to all sides and try to handle everything diplomaticly. Don't take anything stakeholders say too personally. Try to build a trustable relationship with them so they feel comfortable sharing their perspective.

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How can you develop a reputation for solving complex problems through cross-team collaboration?

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1 Identify the problem and the stakeholders

2 Involve the right people and resources

3 Facilitate effective communication and feedback

4 Implement and monitor the solution

5 Here’s what else to consider

Project Coordination

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