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How can you develop a problem-solving mindset?

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Problem-solving is a vital skill for any leader, whether in business, education, or social change. It involves identifying, analyzing, and resolving challenges effectively and creatively. But how can you develop a problem-solving mindset that helps you tackle any situation with confidence and clarity? Here are some tips to help you sharpen your critical thinking and become a better problem-solver.

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Priyadarshani Mishra

AI Solutions Architect | Advanced Generative AI Expert | Women In Architecture | AWS & GCP Certified | IoT Device…
Lloyd Churchill

Logistics Coordinator / Materials Coord . Officially Retired (2nd time)

1 Identify the problem

The first step in problem-solving is to clearly define the problem you are facing. This may sound obvious, but often we jump to solutions without fully understanding the root cause, the scope, and the impact of the problem. To identify the problem, you need to ask questions, gather information, and verify facts. You also need to avoid assumptions, biases, and emotional reactions that may cloud your judgment. A useful tool to help you identify the problem is the 5 Whys technique, which involves asking "why" five times to drill down to the core issue.

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Priyadarshani Mishra

AI Solutions Architect | Advanced Generative AI Expert | Women In Architecture | AWS & GCP Certified | IoT Device Security | Agile Certified
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Here's my problem-solving approach: 1. Context : Begin by understanding the situation and take notes to capture key details. 2. Analytical Thinking : Assess the urgency and importance of the problem. 3. Take action: Use a methodical approach, asking 5 "whys" to uncover the root cause step by step.

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2 Explore alternatives

Once you have identified the problem, you need to generate possible solutions. This is where you can unleash your creativity and brainstorm as many ideas as you can, without judging or dismissing them. You can use techniques such as mind mapping, SWOT analysis, or SCAMPER to help you explore different perspectives and scenarios. The goal is to expand your options and find the best fit for your problem.

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Priyadarshani Mishra

AI Solutions Architect | Advanced Generative AI Expert | Women In Architecture | AWS & GCP Certified | IoT Device Security | Agile Certified
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SCAMPER is a technique that helps generate creative ideas by encouraging people to ask specific questions about things like products, processes, or ideas. Each letter represents a different way to brainstorm and explore new possibilities. S - Substitute C - Combine A - Adapt M - Modify P - Put to another use E - Eliminate R - Reverse

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3 Evaluate solutions

After you have generated a list of possible solutions, you need to evaluate them based on their feasibility, effectiveness, and suitability. You can use criteria such as cost, time, resources, risks, benefits, and alignment with your goals and values to compare and rank your solutions. You also need to consider the pros and cons of each solution, as well as the potential consequences and implications. A useful tool to help you evaluate solutions is the Decision Matrix, which allows you to score and weigh your options objectively.

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Lloyd Churchill

Logistics Coordinator / Materials Coord . Officially Retired (2nd time)
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You have two ears and one mouth. Use them proportionately. Brainstorm the problem and write all ideas down. Let everyone in the group speak and take each idea to a close good or bad.

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4 Implement solutions

Once you have chosen the best solution for your problem, you need to plan and execute it. This involves setting SMART goals, assigning tasks and responsibilities, allocating resources and budget, and monitoring progress and results. You also need to communicate your solution clearly and persuasively to your stakeholders, such as your team, your clients, or your partners. You need to explain the rationale, the benefits, and the expected outcomes of your solution, as well as address any concerns or objections.

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5 Review outcomes

The final step in problem-solving is to review the outcomes of your solution and assess its effectiveness and efficiency. You need to measure and evaluate the results against your goals and criteria, and collect feedback from your stakeholders. You also need to identify the lessons learned, the best practices, and the areas for improvement. You need to celebrate your successes, acknowledge your challenges, and apply your learnings to future problems.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you develop a problem-solving mindset?

1

2

3

4

5

6

1 Identify the problem

2 Explore alternatives

3 Evaluate solutions

4 Implement solutions

5 Review outcomes

6 Here’s what else to consider

Critical Thinking

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How can you develop a problem-solving mindset?

1

2

3

4

5

6

1 Identify the problem

2 Explore alternatives

3 Evaluate solutions

4 Implement solutions

5 Review outcomes

6 Here’s what else to consider

Critical Thinking

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