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How can you design activities that promote empathy among participants from diverse backgrounds?

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Empathy is the ability to understand and share the feelings of others. It is essential for building trust, collaboration, and inclusion in large groups, especially when they are diverse in terms of culture, background, and perspectives. However, empathy is not something that can be easily taught or learned. It requires practice, feedback, and reflection. In this article, you will discover some tips and examples of how to design activities that promote empathy among participants from diverse backgrounds in large group facilitation.

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1 Define the purpose and goals

Before you design any activity, you need to have a clear purpose and goals for your facilitation. What are you trying to achieve with your group? What are the specific outcomes and indicators of empathy that you want to see? How will you measure and evaluate them? Having a clear purpose and goals will help you choose the most appropriate and effective activities for your group.

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2 Choose the right format and mode

There are different formats and modes of activities that can foster empathy, depending on the size, composition, and needs of your group. For example, you can use icebreakers, storytelling, role-playing, dialogue, simulations, games, or art. You can also use different modes of communication, such as face-to-face, online, synchronous, or asynchronous. You need to consider the advantages and disadvantages of each format and mode, and how they suit your purpose and goals.

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3 Create a safe and supportive environment

One of the key factors that influence empathy is the psychological safety of the participants. They need to feel comfortable, respected, and valued in the group, and be willing to take risks, share their experiences, and listen to others. You can create a safe and supportive environment by setting clear and inclusive ground rules, facilitating with respect and empathy, encouraging positive feedback, and addressing any conflicts or challenges that may arise.

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4 Design for diversity and inclusion

Another important factor that affects empathy is the diversity and inclusion of the participants. You need to be aware of and respect the different backgrounds, cultures, and perspectives of your group, and design activities that reflect and celebrate them. You can design for diversity and inclusion by using diverse and relevant examples, materials, and languages, inviting diverse and representative speakers or facilitators, and creating opportunities for cross-cultural and intergroup interactions.

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5 Provide opportunities for reflection and action

Finally, you need to provide opportunities for the participants to reflect on and act upon their learning and experiences. Reflection is the process of thinking critically and creatively about what they have done, felt, and learned, and how they can apply it to their own contexts. Action is the process of translating their learning and empathy into concrete and positive changes in their behaviors, attitudes, and relationships. You can provide opportunities for reflection and action by using debriefing, journaling, action planning, or follow-up sessions.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Robin Gissing

Innovation and R&D Leader | Design thinking & human-centred design specialist | Facilitator | Armchair Futurist
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If you are trying to use a session like this to design or ideate a solution, consider including some co-created personas at the front end, and easily accessible during the session. Co-Created personas are very different to invented personas, in that they are often real-world scenarios or amalgams of real-world scenarios.

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How can you design activities that promote empathy among participants from diverse backgrounds?

1

2

3

4

5

6

1 Define the purpose and goals

2 Choose the right format and mode

3 Create a safe and supportive environment

4 Design for diversity and inclusion

5 Provide opportunities for reflection and action

6 Here’s what else to consider

Large Group Facilitation

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How can you design activities that promote empathy among participants from diverse backgrounds?

1

2

3

4

5

6

1 Define the purpose and goals

2 Choose the right format and mode

3 Create a safe and supportive environment

4 Design for diversity and inclusion

5 Provide opportunities for reflection and action

6 Here’s what else to consider

Large Group Facilitation

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感谢您的反馈

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